Customer Service Reps/not-for-profit Support - Winnipeg, Canada - Sutherland

Sutherland

Verified Company

Winnipeg, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company Description

Do you enjoy solving problems by connecting people with the answers they need? Can you efficiently and effectively address the varied needs of a variety of callers who need assistance? Do you have a passion for helping people?

Join Us.

We're Sutherland, and we're now seeking compassionate customer service reps to join us in supporting one of our newest customers, a nonprofit organization that processes scholarships for students attending K-12 private schools.

Job Description:

Qualifications:

At least one year customer service/call center experience
Strong communication and problemsolving skills with a focus on delivering an excellent customer service experience
The ability to remain empathetic, personable and compassionate during sometimes difficult, tense situations.
Selfmotivation, detailorientation and the ability to multitask.
Accurate typing and keyboard skills; comfort with PC/internet navigation

IMPORTANT NOTE:

This job is open only to residents of Canada, and you must be authorized to work in Canada in order to be considered for employment.

Additional Information
**_

About Us_**At Sutherland,
_recently named a Great Place to Work in Canada_, we help strengthen our client's brands by improving how they work with their customers.

We rethink processes and work together to streamline, rebuild, and deliver them back smarter than before in order to provide the best customer experience out there.