Program Manager; Security and Structured Cabling - Vancouver, Canada - Paladin Technologies

Paladin Technologies

Verified Company

Vancouver, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

As a Program Manager here at Paladin Technologies, you'll have the autonomy to build, mold, and innovate while leveraging best practices.

By working with the leading, proven, and most reliable technologies partner on the market, you will be positioned for program management and building a national team to provide project management and technical expertise that supports business development activities for our client across North America.

As our Program Manager, your top priority is to build strong and trusted relationships with our client, while driving and delivering a first-class construction and service program.

You will work closely with our client and internal team to design, scope, and build highly complex integrated security systems and structured cabling infrastructure.

Who are we?

With decades of experience and offices coast to coast, Paladin Technologies has emerged as the premier complex systems integrator in North America.
Paladin Technologies' teams can design and deploy sophisticated integrated systems technology and infrastructure for you on a national scale, while providing local support.
Paladin has offices coast to coast and 1600+ talented and committed professionals dedicated to customcrafting and installing technology solutions for companies requiring Network Infrastructure, Audio Visual, Fiber Optics/OSP, Structured Cabling, Integrated Security, Unified Communications, and more.

Responsibilities:

Demonstrating experience and expertise for the result of the programs underneath their responsibility. This stretches from the deployment of PMO best practices and methodology to create a program/project plan to fit the stakeholders'/clients' needs and deliver within budget the desired outcomes.
Has the detailed knowledge at the project level to work alongside Project Managers to ensure interdependences are identified and solutions proposed while program risks are mitigated
Working closely with senior stakeholders and team members, the Program Manager is ultimately responsible for defining the program/project scope and objectives to ensure program members understand what is expected of them and what they should expect from one another. This relationship is key for success in this role.
Prepares, maintains, and submits clear and concise activity/progress reports and time recording /management reports. The Program Manager applies this proactive approach in routinely tracking the program members' progress against their program commitments.
Coordinates, facilitates and communicates to all concerned parties the governance. requirements such as program/project milestones, status updates, expense impacts as well as any existing or potential escalation issues.
Provides budget analysis, labour allocation and coordination of project activities that may be across functional areas within the organization.
Maintains handson control of the program through a process of regular program reviews, design reviews and audits, staff meetings, program meetings and the like.
Working closely with Service team to manage client's Master Service Agreement for ongoing warranty and service post installation.
Works in partnership with National Account Executive team to manage client's program and actively pursue all Business Development opportunities in North America.
Identify and mitigate risk, working closely with the Account Executive team.
Travel to North American sites as needed.

Success Factors - What excellence looks like

Project Management: Flawlessly deliver on all project components to exceed client expectation
Planning &

Problem Solving:
Plan for every situation and resolve issues before they happen

Accountability: Own each project and its outcome while following company standards
Agility: Adjust and pivot to changes with ease
Communication: Transmit information with consistency and clarity; adapt to different styles

Qualifications:

Previous and progressive experience as a Project or Program Manager in the integrated security and/or low voltage industry. We will consider applicants from other related industries (i.e. Telecommunications, Electrical)
Previous experience managing large construction projects preferred.
Experience delivering projects utilizing openplatform security solutions with integrated access control and video management systems.
Experience with Lenel Systems is a bonus.
Previous sales, estimating, or design experience is a bonus.
Project Management Professional (PMP) certification is considered an asset.
Postsecondary education from an engineering technology program (controls and instrumentation, electronics, electrical, etc.).
Experience in project planning, risk management, cost management and schedule management, and methods of analyzing and reporting project performance on financial and other KPIs.
Adaptability and flexibility including the ability to manage deadline pressure, ambiguity, and chan