Community Sales Manager - Edmonton, Canada - Mattamy Homes

Mattamy Homes
Mattamy Homes
Verified Company
Edmonton, Canada

1 week ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Location:

Edmonton, Alberta


Company:

Mattamy Homes Canada


Department:

Sales


Employment Type:

Full-Time


Reports to:

Regional Sales Manager

When it comes to forward-thinking homebuilding and thoughtfully planned communities, Canadians think of Mattamy Homes.

And that success is centred on a foundation of great people, because our team is as solid as they come.

At Mattamy, we are optimistic, hardworking and supportive. Together we learn and grow as we strive to create a positive impact in the homebuilding industry.

Contributing to the Mattamy Way means being surrounded by caring people who encourage you to be exactly who you are.

It means your opinion is invited and your contributions count.

And it means a career filled with pride, knowing you're part of an environmentally-conscious, action-oriented organization with big plans for the future.

The opportunity to bring the future of living to homeowners based on what Canadians value is exciting - and we're making it happen.

Learn more about what makes working at Mattamy special and our award-winning culture.


What we offer


As the Community Sales Manager, you will provide excellent customer service while helping prospective purchasers to select their homes, while striving to achieve our mission of providing
The Best Homeowner Experience.


What you'll do

  • Represent the Mattamy brand to all prospective and existing home buyers.
  • Provide mentorship and coaching to direct reports.
  • Establishing sales objective by forecasting.
  • Working with the marketing team to development and implement strategies to achieve their monthly sales
  • Manage and lead direct reports, ensuring Mattamy employment standards are executed by all team members.
  • Ensure a successful sales process by qualifying all prospects, identifying prospects' requirements, providing timely information on home features, upgrades, and pricing, and explaining Mattamy sales procedures and processes.
  • Develop weekly and monthly sales strategies, to ensure monthly and annual sales targets are achieved and/or exceeded.
  • Deliver an outstanding customer experience through setting, meeting, and exceeding expectations.
  • Manage all purchaser relationships and be the direct point of contact for all incoming issues.
  • Coordinate with respective departments to deal with any issues that require outside feedback and support.
  • Ensure sales center and show homes are maintained as per Mattamy standards for presentation.
  • Provide feedback and recommendations to pricing, lot premiums and market information to the Sales Manager as may be required for phase and product releases.
  • Maintain up to date competitor comparisons and value graphs.
  • Attend Weekly Sales Team Meetings.
  • Attend Weekly Team Construction Meetings (WCTM) and address any issues regarding customers, construction, and processes with relevant departments.
  • Liaise between various departments such as Purchasing, Architecture, Sales Administration, Land Development, Design Studio and Customer Care.
  • Managing, coaching, and motivating the community team to improve their skills, ensure they achieve a high professional standard.
  • Provide weekly and monthly reporting of sales performance for their area.
  • Hiring, training, and providing professional development for a sales team
  • Setting and presenting weekly, monthly, and quarterly sales goals for the team
  • Generating reports to track sales and goals
  • Evaluating sales practices and processes to see if they are having the desired impact
  • Building relationships with clients and customers

What y
ou b
ring

  • Exerts a high level of professionalism with a focus on customer experience.
  • Able to effectively lead a team of three to four Sales Consultants and/or Sales Administrators.
  • High level of accountability and dedication to meeting company objectives.
  • Ability to read and understand construction, site, and floor plans
  • Ability to problem solve and handle customer issues with efficiency.

Who we are


Mattamy Homes is the largest privately owned homebuilder in North America, with 40-plus years of history across Canada and the United States.

Every year, Mattamy helps more than 8,000 families realize their dream of home ownership. In Canada, our communities stretch across the Greater Toronto Area as well as in Ottawa, Calgary and Edmonton.


Be yourself. We want it that way.


At Mattamy, we're passionate about creating and promoting a diverse and inclusive environment where everyone can do their best work.

Diversity and inclusion are important to the work we do to support our homebuyers, colleagues, and communities.

From how we build our teams to cultivating our leaders, we're on a journey toward a welcoming, barrier-free culture for everyone.


  • Mattamy _
  • Homes Canada_
  • Qualified applicants will be contacted directly by the Talent Acquisition team._
More jobs from Mattamy Homes
See all jobs of Mattamy Homes