Jobs

    user support technician - Langley Township, Canada - Punjab Wireless Ltd.

    Punjab Wireless Ltd.
    Punjab Wireless Ltd. Langley Township, Canada

    4 days ago

    Default job background
    Description
    • Education: Secondary (high) school graduation certificate
    • Experience: 1 year to less than 2 years
    • Work setting

    • Computer hardware or software retailer/wholesaler
    • Tasks

    • Respond to users experiencing difficulties with computer
    • Consult user guides, technical manuals and other documents to research and implement solutions
    • Provide advice and training to users in response to identified difficulties
    • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
    • Supervise other technical support workers in this group
    • Provide business systems, network and Internet support to users in response to identified difficulties
    • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
    • Supervision

    • 3-4 people
    • Work Term: Temporary
    • Work Language: English
    • Hours: 30 to 40 hours per week


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