Back Office Processing Agent - Mississauga

Only for registered members Mississauga, Canada

1 day ago

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Job summary

The Back Office Operations Analyst is responsible for examining and completing requests regarding payment(s) applications for borrowers with student loans.

  • Requires working knowledge and skills developed through formal training or work experience
  • Identifies the problems and relevant issues in straightforward situations, assesses each using standard procedures, and makes sound decisions – typically involving selection of appropriate scripts and related methods
  • The role entails using both internal tools and access to the loan servicing system to update repayment schedules under the repayment guidelines

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