Operations and Compliance Analyst - Toronto, Canada - nanopay Corporation
Description
Liaise with clients to acquire additional information as, and when, required;- Monitor client transactions and activities screen transactions and to identify potential fraud, money laundering, terrorist financing, or other suspicious activity and perform first line investigations as and when required;
- Conduct risk assessments (CRR) thorough standard due diligence, customer due diligence (CDD) and enhanced due diligence (EDD) on individuals, corporations, and other legal entities;
- Maintain accurate and uptodate client information within our internal systems, ensuring adherence to recordkeeping and data privacy requirements;
- Monitor and assist in various operations activities including, rejected transactions, customer exceptions, queries and investigations;
- Understand the business impact of escalated incidents and service requests;
- Monitor service levels and action necessary tasks to ensure agreed SLAs are met. Suggest and implement agreed changes where necessary to improve the quality within the department;
- Collaborate closely with other departments including Compliance, Technology and Sales teams to communicate KYC requirements and provide guidance on the initial standard due diligence and ongoing monitoring of clients;
- Assess and complete various internal reports and forms (e.g. Unusual Transaction Reports and statistical reports);
- Preparation and submission of regulatory reports and internal management reports on Compliance and Operations;
- Remaining abreast of new guidance and updates from regulatory/industry partners, e.g., FINTRAC; and
- Stay informed on industry best practices and emerging trends in AML and Sanctions.
- Bachelor's degree in Finance, Business Administration, Law, or a related field.
- Minimum of 1 year of experience in a FinCrime role within the financial services, payments, or a related industry.
- Strong knowledge of KYC/AML regulations from FINTRAC including interpretation of the PCMLTFA, understanding FATF guidance, and other relevant laws and regulatory guidance.
- Familiarity with various types of clients and legal structures, including individuals, corporations, trusts, and partnerships.
- Understanding of payments landscape domestically and internationally
- Excellent analytical, problemsolving, and decisionmaking skills.
- Strong attention to detail and the ability to work independently and within a team environment.
- Effective communication and interpersonal skills, with the ability to convey complex information clearly to both technical and nontechnical audiences.
- Must be willing to work on weekends and Canadian Holidays and be flexible to work overtime from time to time.
- Willingness to crosstrain on multiple projects and clients with a learning mindset.
- Comfort to work in a Hybrid working environment.
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