- Receive legal documents, proof for accuracy, and administer the legislated processes for the public and Provincial Offence stakeholders
- Answer enquiries and respond to requests from the general public and various enforcement agencies relating to various Provincial, Federal and Municipal legislation
- Resolve routine complaints and refer complex complaints and inquiries to appropriate staff members
- Work with the public and court stakeholders to collect outstanding fines for the division
- Record, enter and maintain data using various computer software and databases
- Perform the duties of the Commissioner of Oath by swearing in Affidavit documents and certifying court documents as the clerk of the court
- Provide backup for other positions in the office as required
- Occasional travel to various work locations is required to fulfill the job duties of the position
- Perform other related duties as assigned
- Coordinate collection activities of past due accounts and set-up and monitor payment plans, extensions, etc. with offenders
- Ensure compliance with policy, established processes and related legislation
- Determine appropriate collection action to be taken according to policy, ie. collection agency, garnishment or lien, tax roll, etc., and apply it to the account
- Prepare, file, and maintain Civil and Superior Court applications.
- Administer appropriate legal notification with respect to certificates of default, notices of judgment, writs of Seizure and Sale, submission to tax roll, and garnishments, etc.
- Work with collection agencies and credit bureau trade lines
- Identify and monitor delinquent accounts in order to establish a working relationship with customers to discuss, educate and negotiate payment plans on outstanding Provincial Offences fines
- Assign delinquent accounts to the third party collection agencies and m onitor the effectiveness of the collection agencies,
- Prepare letters and reports for review by the manager
- Prepare bankruptcy forms and subsequent follow-up with the Trustee in Bankruptc
- Certify documentation to suspend licences with MTO Process invoices and payments; maintain journals and reconcile daily receipts
- Post-secondary diploma in Office Administration or a related field
- Minimum 2 years of related progressive experience, preferably in a municipal environment
- Experience working in a legal office setting and collections environment
- Knowledge of the Provincial Offences Administration as it relates to the processing of documents, fine payments and general inquiries and the rules of disclosure related to the responsibilities of the POA Prosecutor
- Demonstrated ability to work effectively in a high volume work place within rigid time frames governed by legislation and legislative rules and regulations, and the ability to deal with multiple demands
- Demonstrated professional and ethical responsibility to protect privacy, use confidential information appropriately, treat sensitive situations with appropriate degree of tact and discretion
- Demonstrated customer-service and interpersonal skills at a level to develop and to maintain cooperative/collaborative working relationships both within and outside the organization
- Excellent written communication skills with attention to detail and accuracy
- Excellent organizational and administrative skills with the ability to work independently and in a team environment
- Ability to demonstrate initiative consistently with commitment to quality improvement, sharing process improvement initiatives with management
- Demonstrated ability to understand and abide by municipal policies and procedures
- French would be an asset
- Demonstrated proficiency in Microsoft Office, the internet, and any other related software
-
Poa Clerk
1 week ago
City of Kawartha Lakes Lindsay, Canada**Job Brief**: · This position provides clerical support relating to the receiving, processing, and collection of charges under the Provincial Offences Act. · - Employment Status: · **Permanent Full time** · - Union: · **CUPE 855 Inside** · - Open To: · **Internal Applicant(s)** ...
POA Clerk - Lindsay, Canada - Kawartha Lakes
Description
Job Description
POA Clerk - Collections duties
Skills/Education Required
