Intermediate Business Analyst - Toronto, Canada - Home Trust Company

Home Trust Company

Verified Company

Toronto, Canada

4 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company Profile

Home Trust is Canada's leading alternative mortgage lender, employing nearly 1,000 people in our Toronto headquarters and branches across the country.

Our vision is to be Canada's market leader in alternative-based financial services solutions.

Building on the strength of our core residential mortgage lending business, the Company and its affiliates also offer complementary lending services and competitive deposit investment products through Oaken Financial, PsiGate, and CFF Bank.

Our culture has been shaped by the passion and integrity of our people, and we are guided by our mission and belief that every Canadian deserves a home and the opportunity to prosper.

Home Trust is a wholly-owned subsidiary of Home Capital Group, which trades on the TSX under the symbol HCG.

Position Responsibilities

Business Requirements Elicitation and Process Flows (65%)

Facilitate requirements gathering sessions with business clients and other stakeholders to gather business and process flow requirements
Accurately/completely translate results of requirements gathering sessions into useable project documentation
Ensure requirements captured are clear (i.e. written in business language), accurate and detailed enough to support downstream design, development activities efficiently and effectively - i.e. leave no opportunity for "interpretation" of the business requirement by others
Analyse, document E-2-E business processes and flows "AS IS" vs. "TO BE", and communicate impact of changes for implementation planning
Update requirements documents as required to keep them current - throughout the full lifecycle of a product (Pre & Post Production)
Support IT processes to help ensure seamless transition from test production

Risk and Compliance (15%)

Understand, adhere to and remain current with minimum policy & procedure requirements
Ensure business requirements do not deviate from minimum requirements without proper exception handling approval
Work with other internal staff experts to maximize standardization and efficiency of solutions under development

Testing (10%)

Good testing knowledge
Able to document requirement gaps/defects for error correction

Performance Management and Development (10%)

Achieve performance targets
Formal Education
Post secondary degree or diploma required (University degree preferred) in Technology, Engineering, Business or equivalent
Certification(s)/Designation(s) preferred in related area
Related Experience
3+ years in business and/or systems analysis, requirements planning and documentation
Solid knowledge of on-line banking, retail banking, mortgage lending and visa processing at a minimum
Leading detailed requirement phases identifying, tracking, escalating and/or resolving business systems issues
Good working knowledge of business processing models and data modelling practises
Solid understanding of current IT infrastructure components - need to be aware of what we have in support of reuse where possible

Skills:
Customer service focused

Information management
Time management, highly organized
Communication (verbal and written) - excellent
Attention to detail/ accuracy
Analytical thinking
Problem solving - exceptional
Negotiating, influencing
Interpersonal relationship building
Team player
Multi-tasking in fast paced, deadline driven environment
MS Office - advanced
MS Project - advanced
Visio - advanced
Position Complexities
Bilingualism an asset
Some work beyond standard hours
Acknowledgement

All employees of Home Capital Group Inc.

must comply with all applicable Home Capital Group Inc, Home Trust Company, and specific Line of Business policies, standards, guidelines and controls.

Additionally, all employees are obligated to become familiar with Home's risk management framework and understand the operational risk management requirements within their specific business.

Employees are also expected to understand and comply with the Company's Code of Business Conduct & Ethics Policy at all times and escalate any issues or concerns through various reporting channels (i.e. Ombudsman, Compliance Hotline, Whistleblower Policy, etc).