Lead Technician - Barrie, Canada - Napoleon Products
Description
Job DetailsDescription
Napoleon leads the way with innovative engineering, advanced manufacturing techniques, unsurpassed customer service and remarkable product quality. Our award-winning products offer a best-in-class experience for all customers' home comfort needs. While we are proudly Canadian, Napoleon is also fortunate to operate on a world-side scale.
The warmth and experience that a Napoleon product brings to the homes of our customers transcends borders, language, and cultures to enhance everyday living across the globe.
Title:
Lead Technician
Reports to:
Installation Supervisor or Director Retail Operations
Location:
#24 Napoleon Rd. Barrie, On
Wage:
$28.53/hr.
Job Purpose:
Lead a team to install, repair and service Napoleon products at residential or commercial properties
Key Responsibilities and Accountabilities:
- Install, repair and service manufactured products using hand and power tools
- Read and interpret blueprint, drawings, layouts, and other specifications
- Measure and lay out reference points for installation
- Measure, cut, and connect piping using welding and brazing equipment
- Startup system, test for leaks using industry testing devices
- Repair and replace parts and components for fireplace, air conditioner, ventilation or heat pump systems
- Responsible for all Company property including but not limited to; truck (including maintenance and appearance), product/units and inventory. Complete daily walk arounds.
- Maintain appropriate inventory on truck
- Guidance and mentorship of technician / installers. Instruct, support and motivate the team members under his/her direction in an effective and professional manner. Provide necessary training tools and feedback.
- Organization of work onsite
- Provide best customer service representing Napoleon
Education and Experience:
- Must have High School Diploma, or GED
- 2 years' experience in lead position considered an asset
- Valid G2 gas certification and ODP (Ozone Depletion Prevention) required
- Valid Refrigeration 313D certification is considered an asset
- WETT training/certificate is considered an asset
- Proof of Fall Arrest Training or Working at Heights certification is required
- Sheet Metal experience is considered an asset
- Valid G class drivers license, with clean abstract
- Proven ability to lead, coach, facilitate and problem solve all in a team environment
- Strong working knowledge and compliance with employment legislation including ESA, OHSA, Human Rights
IGNITE YOUR CAREER, Some of our competitive benefits include:
- Competitive Compensation / Wages
- Medical, dental, and vision insurance
- Retirement Savings Plan (RRSP/DPSP)
- Tuition reimbursement
- Life insurance and disability coverage
- Associate Purchase Programs, Product Discounts, Inhouse Sales
- Appreciation Events, Raffles, Draws, Fundraising, BBQ's, Competitions
- Napoleon Cares
- Associates helping Associates
- Employee Assistance Plan
- Napoleon Recognition Program
- GOevisits, virtual doctor visits
- And more
The Napoleon Group of Companies is committed to fair and accessible employment practices that attract and retain Associates with disabilities.
Qualifications:
Education
Required
- High School or better.
Preferred - Diploma or better.
Required
- Gas Fitter 2 License
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