Automation Analyst, End to End Banking Operations - Edmonton, Canada - ATB Financial

ATB Financial
ATB Financial
Verified Company
Edmonton, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description

Our bottom line is different.
There's something special about working at ATB, and it's been recognized on every top employer list that matters.

Maybe it's our exceptional culture where your total wellness is supported through market-leading benefits and you're free to bring your whole self to work.

Maybe it's our commitment to a growth mindset and our unrelenting thirst for making it possible for fellow Albertans—even the ones who aren't our clients.

Whatever it is, you won't find a more genuine, driven and knowledgeable group of humans anywhere. We foster a culture of purpose, performance and possibilities. We engage with intense curiosity, and bring our whole selves to work, every day. We know it starts with people like you, so take a chance and start with us.


Department:
Customer Experience Office (CXO)


Job Number:
REQ5290


Location:
Edmonton or Calgary, Alberta #LI-Hybrid


Paygrade:
J-OTH

Positions available: 1


System Job Title:
Software Developer 5


Leader Name:
Jamie Chiu


Working with the End to End Banking Operations Automation team, you have the opportunity to shape the practices and standards on an ever maturing team.

The team has been leveraging robotic process automation as the primary technology to drive business value and improvements to the customer experience for close to 4 years.

Xops Robotics enables intelligent and innovative automation and deployment of repetitive rules-based procedures, combined with an understanding of workflow needs for the broader experience operations team.


As ATB's next Automation Analyst, you will be responsible for:
Design, development, testing and implementation of robotic process automation (RPA):

  • Design, development, testing and implementation of robotic process automation
  • Understand and document the business processes to the level of detail required for automation
  • Design automated process solutions in accordance with internal automation design principles
  • Configure new processes and objects that are efficient, well structured, maintainable and easy to understand
  • Create, update, maintain and enhance workflows and interactions in EVA
  • Create and maintain solution documentation
  • Create user acceptance testing (UAT) documentation including test procedures, process scenarios and expected outcomes.
  • Actively participate in established Agile ceremonies at the squad level and team initiatives to support Automation as a whole

Operations support:

  • Problem solve issues that arise in day to day running of automated processes and provide timely responses and solutions as required
  • Provide ongoing operational support including upgrades, defect fixes and any process change activities

Requirements:


  • Certification and/or willingness to obtain certification within 12 months: Blue Prism Professional Developer (APD01) and Designing Blue Prism Process Solutions (ASDO1)
  • 1 plus years of business experience in process design, process mapping, or process improvement
  • Complete understanding of the best practices established for Intelligent Process Automation
  • Understanding of Google Cloud Platform (GCP) capabilities such as: AI.API, Dialog Flow, Tensor, Firebase is an asset
  • Architectural experience and/or experience working design of IT systems is considered an asset
  • Development capabilities with programming languages like: C#, VB.NET or Java, or similar languages are considered an asset
  • Experience with Agile delivery methodologies is considered an asset
  • Strong communication skills with the ability to produce clear, detailed and accurate written documentation
  • Demonstrated teamwork and collaboration in a professional setting, with a proven record of success
  • Demonstrated analytical, research, and problem solving skills
  • Ability to work independently and with a team

At ATB, we know that as you develop in your career, you gain many transferable skills. If you believe your experience and qualities are what we are looking for, please consider applying.


Benefits

Be great. Be you. Believe.

What happens next?

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