Guest Services Agent - Toronto, Canada - Toronto Bicycle Tours

Toronto Bicycle Tours

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

At
Toronto Bicycle Tours we are the friendly guides to those exploring Toronto.

Whether they are first time visitors, returning guests, or even long-time residents, we seek to connect our customers to the city, and to each other.

Our love of meaningful experiences links us together, and encourages our guests to lose themselves in the story of Toronto, and in doing so, add their own unique experiences to the life of this great city.

A Dream Job for Personable, Energetic Self Starters:

As one of our
Guest Services Agents for the tour season, you will be the first point of contact for our prospective guests: people from around the world who are looking for the best way to spend their time while in Toronto.

You will field their questions about our tours and rentals, make recommendations, help them with bookings and administer our bike rentals.

You will also provide support to our tour operation, helping to ensure that everything goes smoothly and that our guests have a fantastic experience.

You love helping people.

You know how much is at stake for our guests - that they are choosing to spend time & money with us - and you want to help ensure that they feel welcome and that they make the most of their time while with us, and while in the city.

What we're looking for:

Experience working with the public in customer service, hospitality or tourism
Office or Administrative Experience
An interest in connecting with people from all over the world
Strong organizational and communications skills
Familiarity with cycling in Toronto is a definite asset

Our Guest Services Agents come from a variety of backgrounds, but they all love helping people, live in (and love) Toronto, and are strong communicators who can stay organized in a fast paced environment.

If you are driven by your love of your city, and your desire to help others experience the best of Toronto then we want to talk to you Or if you know someone who'd consider this their dream job - do them a favor and pass it along

Our Guest Services Agents get meet interesting people from all over the world, work on a dynamic team and have a ball exploring our great city.

This is a contract position that runs to the middle of October 2023, with the possibility of extension. All work is part-time (fixed days/shifts) with the possibility of mornings and/or afternoons and/or evenings. We realize people have other jobs and commitments and try to accommodate requested schedules for our staff. Pay is a competitive hourly wage.

Customeroriented
Problemsolving
Multitasking
Detailoriented
Time management
Interpersonal skills
Team player
Flexibility
Conflict resolution
Cultural sensitivity
Hospitality industry
Guest relations
Concierge Services
Telephone etiquette
Attention to detail
Front desk operations

Job Types:
Part-time, Fixed term contract, Seasonal

Contract length: 2 months

Part-time hours: 15-20 per week

Salary:
From $18.00 per hour

Schedule: