Care Access Representative - Peterborough
1 week ago

Job summary
Care Access Representatives play a vital role in delivering seamless and positive experiences for clients, families and care providers by managing the scheduling of direct care staff within a high-volume contact center environment.We are looking to hire Care Access Representatives in Peterborough who will handle chats, inbound and outbound calls data entry intake responding to scheduling requests resolving issues ensuring continuity of care.
The primary point of contact must excel in problem-solving communication multitasking to effectively coordinate care while balancing client needs and staff availability.
Job description
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