Training Coordinator - Toronto, Canada - OTEC (Ontario Tourism Education Corporation)

OTEC (Ontario Tourism Education Corporation)

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Training Coordinator

CONTRACT TO MARCH 31, with an option to extend)

Are you longing to make an impact using project coordination expertise to support a training team in providing a seamless learning experience to diverse audiences? Do you pride yourself on providing excellent customer service and representing an organization making a social impact in Ontario? Do you want to tap into your passion for learning and development to support our learning team in creating engaging and impactful programs? If you've answered yes, we'd love to talk to you about this opportunity.

About OTEC
OTEC is Ontario's Tourism Workforce Development Organization.

We're a not-for-profit committed to the growth of a professional and skilled tourism workforce in communities and organizations throughout the province.

We offer our clients and partners strategic guidance, resources and support with program and project implementation.

Our award-winning alliance, Tourism SkillsNet Ontario, illustrates our leadership in this space by offering a single framework that aligns industry, education, employment and training stakeholders to enable them to develop recruitment and training models aligned with the skills needed by businesses.

Our array of research, technology, communication solutions and reputable training products such as Service Excellence, leadership training, certifications and education products are a source of pride for our organization.

At OTEC, we value collaboration, working closely with destinations, businesses, and secondary and post-secondary schools, and are driven by the social impact we make through our network of partners and clients.

Position Summary
OTEC is seeking a Training Coordinator to join its Learning and Development Team.

As part of this team, you will play a key role in the delivery of OTEC's workforce development training, supporting learning which is provided to over 5,500 people per year.

OTEC's training is delivered in multiple formats; in-person; online (virtual by live video); self-directed (eLearning) and blended learning (multiple formats).

A high level of attention to detail and strong planning skills are key to the success of this role.

The role also provides an opportunity to work across several teams at OTEC on multiple projects; with many prestige businesses and destinations in the Tourism & Hospitality Sectors and with multiple service providers and vendors.

Responsibilities

Training Logistics Coordination (online and in-person training)

Coordinate and administer facilitator/consultant schedules and contracts.
Send materials, Zoom links and prework to event participants.
Design, create and update course materials.
Design, create and circulate course completion certificates to participants.
Process project training requests
Track participant feedback and complete a range of learning reports.

Training Technology

Coordinate learners in OTEC's stateoftheart Learning Management System (LMS)
Coordinate reporting functionality in OTEC's LMS Update a range of documentation

General Administration

Administer contracts and maintain relationships with OTEC training vendors.
Support Learning & Development Team in project administration
Other duties as required.

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Skills & Experience:

Experience in coordinating online and inperson events.
Enjoys project coordination work; and has experience coordinating and scheduling work completion to deadlines.
Strong knowledge of Microsoft Office tools; specifically, a flair for PowerPoint and proficiency in Excel
Strong customer service and interpersonal skills: can establish good working relationships with colleagues, clients and 3rd party vendors/suppliers.
An interest in working in tourism and hospitality and supporting the economic recovery of the sector.
Ability to maintain confidentiality, especially with handling sensitive documents and company information.
Organized with attention to detail and ability to multitask, prioritize, problem solve, and work to deadlines.
Selfmotivated and proven ability to work with mínimal supervision, including from a home office 3 days a week.
Prior Learning Management System experience is preferred, using the Absorb LMS is a definite plus.

OTEC is an equal-opportunity employer.

We are committed to creating an environment that embraces and welcomes individuals' uniqueness by valuing and respecting their talents, skills, and abilities to the benefit of the collective whole.

We recruit, employ, train, compensate and promote regardless of race, religion, colour, place of origin, sex, sexual orientation, disability, age, and any other protected ground under The Ontario Human Rights Code.

At OTEC, all qualified applicants will receive consideration for employment.

Job Types:
Full-time, Fixed term contract

Contract length: 8 months

Salary:
$50,000.00 per year

Benefits: