Service Dispatcher - Calgary, Canada - Peddie Roofing and Waterproofing ltd.

Description

About us
Peddie Roofing and Waterproofing ltd. is a small business in Calgary, AB.

We are professional, agile, innovative, and our goal is to A Growing Accredited Commercial Roofing Company who operates mainly in Alberta but at times will service neighboring provinces.

Peddie Roofing & Waterproofing Ltd. is a growing fast paced commercial roofing company with 30+ years in the Calgary and area market.

We are currently looking to add another Service Dispatcher / Administrative Support Employee as our crew forces are growing within our dynamic team.

Peddie Roofing offers competitive industry wages, benefit plan, safe working place, year-round work, and apprenticeship support and Red Seal Management for our roofers, and continual education for our office staff.

Our work environment includes:

• Modern office setting
• Growth opportunities
• Regular social events
• Relaxed atmosphere

Job Description:
Service Dispatch / Admin Support in Peddie Office

• To provide administrative and clerical support for office and field staff.
• Interface with all levels of Property managers to ensure service execution is being executed upon all levels from the leak call dispatching to the approval and signing of the followup reports.

Requirements and skills

• Basic knowledge with Microsoft Word, Excel, Outlook
• Excellent time management skills and the ability to prioritize work

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Attention to detail and problem solving skills

• Excellent written and verbal communication skills
• Strong organizational skills with the ability to multitask

Administration Responsibilities

• Training and implementation of online database for field operations. Priority for the next 13 months 202
• Download photos and print as required for foreman/estimators
• Operating Peddie Roofing Online System coordination. Monitoring, scheduling, dispatching, and collecting of data from service foremen.
• Reporting upon projects with frequent leaks to service manager, and be an interface account manager for the property managers. Be support role for various accounts.
• Participate in Service Safety, Production and or Foreman's Meetings as required.
• Type reports, correspondence, and spreadsheets
• Setup jobs on service reports or pink sheets.
• Maintain Tender/Job List in Excel spreadsheet and Job Book
• Maintain filing system for Tenders and Active/Dead Jobs
• Order office supplies
• Research and locate information from internet (maps, addresses, postal codes, etc.)
• Create and maintain templates
• Ordering of printed material such as brochures, business cards, letterhead, etc.
• Book hotel reservations for crews as directed
• GPS provider liaison and system monitoring during the day
• Dispatch incoming/outgoing couriers over internet (Purolator/West Direct)
• Organize yearend archiving of Tenders and Job Files
• Maintain photocopier/fax machine, telephone system and voice mail, and change foreman oncall weekly.

Salary:
$49,258.00-$51,309.00 per year


Benefits:

• Dental care
• Employee assistance program
• Extended health care
• Onsite parking
• Paid time off
• RRSP match

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Calgary, AB: reliably commute or plan to relocate before starting work (required)

Work Location:
In person