Service Desk Agent - Surrey, Canada - Simon Fraser University

Simon Fraser University

Verified Company

Surrey, Canada

2 days ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Union/Affiliation:

C.U.P.E. Local 3338

Pay range:

$1,874.26 to $2,124.15 bi-weekly

SFU Department Descr:

Surrey Campus IT Services

Position Grade:

8
- # of openings:

1

Biweekly Hours:

70

Who We Are

IT Services collaborative environment helps to empower the university to thrive and innovate through the effective use of data and technology across all three campuses.

We are focused on improving the digital experience for our students, faculty, researchers, and staff and strive to build new solutions and services that continue to support SFU's academic and research mission.

Through initiatives like our Classroom Technology Upgrade Project ensure our learning spaces have a more consistent learning and teaching experience that empowers the community to do their best work.

About the Role
Provides comprehensive services to students, faculty, staff and external client of the audio-visual and computing equipment and facilities.

Provides help to users in person or over the phone for problems related to computer services, audio visual services, video conferencing and commonly used software.

The work includes evenings and weekend shifts and the incumbent may be called upon on short notice to cover vacant shifts.

Performs other duties and responsibilities consistent with the job description and classification on request.

Full