HR Coordinator - Abbotsford, Canada - Marshall Group

Marshall Group
Marshall Group
Verified Company
Abbotsford, Canada

3 weeks ago

Sophia Lee

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Sophia Lee

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Description
HR Coordinator

Why join Marshall in this role?


As part of the HR Shared Services team, the HR Coordinator will deliver effective and efficient HR support, answer first line queries from managers and employees on HR policies and processes, accurately process HR transactions, and administer assigned HR processes and programs that support the employee experience.

This role will be a hybrid opportunity based in either Ottawa or Abbotsford.

Your responsibilities in this role will include:

  • Effectively answer queries from employees and managers in a timely manner, including first level queries on people policy and processes, escalating queries as required
  • Process various transactions in Workday in an accurate and timely manner
  • Issue offer letters, contracts of employment and employment changes
  • Provide accurate data to various stakeholders for related activities in the employee lifecycle including those related to onboarding, security vetting, and payroll to ensure processes run effectively
  • Administer the onboarding and induction process to collect all data required for new employees and communicate first day instructions to new starters
  • Administer the process for leavers including ensuring the transaction is completed in Workday, raising the required documentation, and communicating with stakeholders
  • Complete employment verifications and provide the details to the Security team
  • Enter employee data and administer changes to employee details on the HR Information System accurately
  • Work with excel to check/analyze data and provide reports to the HR Team
  • Keep HR records and files up to date and upload documents to employee records for the HR team; ensure the storage of all documentation complies with legislation and company policy
  • Responsible for benefits administration including enrolling new plan members, processing plan member changes, removing plan members, and answering general queries about the benefits plan and coverages
  • Responsible for the administration of the retirement savings plan (RRSP) including connecting new employees with the provider for initial setup, providing plan information to employees, obtaining the required documentation and providing it to payroll, and degrouping leavers from the plan
  • Offer exceptional customer service, supporting where you can or referring to others within the HR team as required
  • Other duties as assigned by the HR Service Delivery Manager.
  • Minimum Grade 12 diploma supplemented by courses, certificates or education applicable to skills needed to perform the above list of duties (or equivalent experience)
  • Experience working in an administrative or customer facing role where service, accuracy and discretion is of paramount importance; experience in an HR role is required
  • Demonstrable proficiency in Microsoft Office Suite, especially Word, Excel and Outlook. Knowledge of HR systems is desirable but not essential
  • Strong interpersonal skills and the confidence to interact with employees and managers
  • Ability to provide accurate and efficient service under time pressure
  • Strong attention to detail is essential
  • Skilled in organizing tasks and establishing priorities
  • The ability to effectively manage sensitive and confidential data and information, ensuring confidentiality is maintained
  • Excellent communication skills with the ability to engage a variety of audiences: fluent written and oral English is mandatory
  • Must be eligible to meet the requirements of export control regulations and security regulations, including the Canadian Controlled Goods Program and Canadian government security requirements
LI-Hybrid

Marshall Group is an Equal Opportunity Employer

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