On Train Service Attendant - Toronto, Canada - Via Rail Canada

Via Rail Canada

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Reference Number:

SSA_TRTO_072023

Status:
Permanent - Full time

Job Category:
Customer Service

City:

TORONTO

Province:
Ontario

Annual Salary / Hourly Rate:
26.28

Number of positions to be filled:
6

Application Deadline:

Description:

VIA Rail is looking for on board senior service attendants to attend to the needs of our passengers travelling from Toronto to Windsor, Niagara and Montreal.

In this position, you will play a leading role, ensuring that each passenger feels welcome and will look forward to repeating the unique experience that sets VIA Rail apart.

Your professionalism, team spirit and interpersonal skills will be called upon in all kinds of circumstances, as each trip is unique.

If you speak both English and French, are passionate about working with the public and want to make a career in the customer service industry, then this is the job for you

Working on board our trains is much more than just a full-time job—it's a lifestyle in which you are constantly in motion and interacting with people from all walks of life.

RESPONSIBILITIES

Provide outstanding professional service to all passengers
Accompany our passengers on their travels and assist them with their baggage
Ensure safety and well being on board
Sell and serve meals and beverages, including meat and alcohol
Ensure that work areas and restrooms are kept clean
Pay attention to the small stuff throughout each trip

SCHEDULE

Variable, oncall schedules, including weekends and holidays (bonuses for statutory holidays)
Travel away from home on each trip (one to three days)
Accommodation and meals provided on long haul trips

ADVANTAGES

Competitive hourly rate of $26.2
Generous compensation and benefits program
Training with full pay
A close knit team of co workers
An environment that fosters employee health and well being
A wide range of health and wellness benefits for employees and their families, including unlimited telemedicine service
An employer that believes in equity and provides opportunities for career advancement
The chance to be part of a sustainable transportation service connecting Canadian communities

Training starts July 10th, 2023
Come work with a passionate and collaborative team in a unique industry

Requirements:
You are well suited for this position if you have:

The skill to communicate with a smile and speak both English and French
A high school diploma
At least one year of customer service experience
The physical ability to repetitively handle loads of up to 23 kg (50 lb.) (which is easily doable for workers of any gender with the right technique)

VIASYND