Analyst - End User Technical Support - Ottawa

+This isn't your typical inbound technical support environment. Our teams focus is put on the customer experience vs. shaving a minute off our average call time or how many emails we can send per hour. · + · A positive attitude and ability to build rapport with our customers. · E ...

Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it's really our people who give us passion to always seek ways to do things better. As such, we're serious about your career growth and professional development. · We power the worl ...

Fortinet is looking for an experienced technical support Specialist to join our Ottawa office to provide exceptional customer service and technical help for our loyal customers. · ...

Job summaryThe Technical Support Architect at Assent is a senior-level technical specialist responsible for delivering exceptional support experiences for Assent's direct customers and their suppliers. · Serve as the primary technical escalation point for complex customer and sup ...

This role supports enterprise Information Technology operations by researching, evaluating, · recommending and implementing IT solutions to address moderately complex business needs. · ...

Join us as the world's leading vendor of Cyber Security and be part of our global team of driven, creative and innovative people. · ...

We're looking for a Technical Support Engineer to join our team in Ottawa. · Assist in reproducing issues and work with internal teams to provide resolutions / knowledge transfers. · Assist with managing customer expectations and resolution of technical issues in a timely manner. ...

This role supports enterprise Information Technology operations by researching, ...

+We're looking for a Support Representative who can handle both Level 1 and Level 2 support for MSP Process. · + · +Provide L1 and L2 technical support to MSP Process customers via our support portal and email · Troubleshoot issues related to PSA integrations (ConnectWise, Autota ...

We are looking for an experienced technical support specialist to join our Ottawa office. As a Technical Support Specialist, you will provide direct technical web and telephone support and ensure that reported issues are well understood. · ...

As the world's leading vendor of Cyber Security, facing the most sophisticated threats and attacks. · The Technical Support Engineer (L3) is responsible for monitoring service requests on a daily basis. · ...

We're a tight knit team where no one fails alone. On this team you will receive training, mentoring and support with both technical and customer management skills. · This isn't your typical inbound technical support environment. Our teams focus is put on the customer experience v ...

The Technical Support Architect at Assent is a senior-level technical specialist responsible for delivering exceptional support experiences for Assent's direct customers and their suppliers. · ...

We invite you to join us if you're passionate about making the world a safer place and want to be part of an award-winning company culture. · We've assembled a global team of the most driven, creative, and innovative people redefining the security landscape by meeting our custome ...

We invite you to join us as Technical Support Engineer in our company. · As the world's leading vendor of Cyber Security facing the most sophisticated threats and attacks,we've assembled a global team of the most driven creative and innovative people. · ...

We're looking for a Support Representative who can handle both Level 1 and Level 2 support for MSP Process.You'll be the first point of contact for our customers, helping them troubleshoot issues, understand features, and get the most out of the platform. · This role is perfect f ...

We're looking for an experienced Senior Manager to lead our technical support team. As a seasoned leader, you'll drive transformative enhancements across Snyk's product landscape and cultivate a collaborative environment. · Provide overarching technical leadership. · Drive signif ...

We're redefining what it means to be cyber resilient at N-able and we're looking for a Technical Support Representative to join our team. As a hybrid role with both on-site and remote work options this position offers the opportunity to grow with an innovative company while worki ...

This is an exciting opportunity to join a technology-driven organization supporting critical systems for a diverse client base. As a Trilingual IT Support Specialist, you will be part of a collaborative support team delivering responsive, people‑focused technical assistance aroun ...

At N-able we're not just helping businesses be secure —we're redefining what it means to be cyber resilient. · We're a global crew of N-ablites who love solving complex problems and delivering solutions that actually make a difference. · ...

+We are looking for a motivated L1 Technical Support / Dispatch Technician to join our IT support team. · +Act as the first point of contact for IT support requests via phone, email and ticketing system · +,valid_job:1} { ...