Office Manager - Surrey, Canada - Catalyst Kinetics

Description

About us
Catalyst Kinetics is a small business in Surrey, BC.

We are collaborative, innovative, professional, and our goal is to Catalyst Kinetics Group (CKG) is a health and wellness clinic located in Burnaby, British Columbia.

Our interdisciplinary team of health practitioners includes Physiotherapists, Chiropractors, Massage Therapists, Naturopathic Doctors, Kinesiologists, Personal Trainers, and Coaches. Working together, the team diagnoses, treats and oversees client progress each step of the way. At CKG, we focus on the optimum health of people who have a wide spectrum of needs and abilities.


Our work environment includes:

• Modern office setting
• Growth opportunities
• Onthejob training
• Safe work environment
• Lively atmosphere

POSITION AVAILABLE:
Customer Service Specialist with Transition to Office Manager hours/week)

As key part to our new location, your role will include but not limited to:

• Hiring future administration based on clinic needs
• Training administration
• Attend weekly management meetings and provide feedback on key issues
• Greeting and welcoming clients
• Answering, screening and directing telephone inquiries
• Help liaise client communication with practitioners and ensuring prompt followup
• Drafting, editing, and proofreading correspondence to clients
• Managing appointments bookings such as scheduling and cancellations
• Accepting payments
• Managing faxes, mail, and courier services
• Ensuring facility is clean and products are stocked
• Assisting in office opening and closing duties

In this role you are required to have
:At least 2 years of customer service experience, working in a medical office capacity would be an asset.

• Strong computer skills and proficiency in Mac and MS office tools, including excel and word
• Computer skills with the use of JANE is an asset.
• Excellent verbal and written English skills, including typing speed and accuracy
• Selfmotivated with strong work ethic, and ability to multitask and prioritize multiple priorities in a fastpaced environment
• Demonstrate ability to problem solve and produce high quality work with exceptional attention to detail
• Takes direction well, and is comfortable working as part of a team and working independently
• The ability to act with tact and discretion, and respect our clients' confidentiality at all times
• Willingness to grow and take on more leadership as the clinic grows

Hours of operation:

• Monday: 7:30am8:30 pm
• Tuesday 7:30 am 8:30 pm
• Wednesday 7:30 am 8:30 pm
• Thursday 7:30 am 8:30pm
• Friday 7:30 am 4:30 pm
• Saturday 7:30 am 2:30pm

We offer extended health benefits, professional development opportunities and educational training sessions. We also provide a fun and supportive work environment with clinic events and sporting events.

The initial training for this role will be at our Burnaby location for the first 2-3 months

If you have any questions please do not hesitate to contact me.


Salary:
$25.83-$26.56 per hour


Benefits:

• Dental care
• Extended health care
• Paid time off

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Surrey, BC: reliably commute or plan to relocate before starting work (required)

Work Location:
One location