Service Advisor - Airdrie, Canada - Traveland RV Canada
Description
Service Writer
Our company has an outstanding opportunity for a results-focused and highly driven Service Writer. We are looking for a qualified and responsible individual to fill our position. Must be efficient, reliable, organized; work well with others and have good phone manners.
Responsibilities:
- Effectively communicate with customers to identify unit issues and determine services needed. Listening to customer's descriptions of the symptoms; clarifying descriptions of problems. Conducting inspections, checking unit maintenance records and assess unit for repair.
- Verify warranty and service contract coverage by examining records and prior service papers. Explaining provisions and exclusions for service required.
- Develop estimates by costing materials, supplies, and labor to calculate customer payment.
- Prepares repair order by describing symptoms, problems and causes discovered.
- Initiate timely communications with the customer regarding the vehicle service process.
- Ensure that all servicerelated documentation is properly completed and executed including related information.
Education/Experience
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Benefits
- Canada Life Coverage
- Annual Company Incentive Trip
- RRSP Matching
- Staff Lunches semi monthly
Traveland RV Supercentres are here to provide you with quality and professional service from a dedicated team that will help make your RV and Motor Home experience a lifetime of enjoyment.
Traveland is one of the largest RV dealers in Canada with locations in Langley BC, Kelowna BC, Duncan BC, Airdrie AB, Grande Prairie AB, and Saskatoon SK.
Our goal is your complete satisfaction.We are proud to provide complete RV sales and complete RV service including:
sales of new and used RVs, RV parts and accessories and RV rentals. If you have any questions about buying, renting or servicing please contact us.
We will provide you with the best price and honest answers from one of the finest and most knowledgeable staff in the RV industry.
Traveland RV is family owned and operated.
Come visit Traveland RV Supercentres or contact us today
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