Work at Home Contact Center Agent - Nova Scotia, Canada
Only for registered members Nova Scotia, Canada
3 days ago
Job summary
This role supports customer service, technical support, and customer sales interactions working from home operating in a professional office environment with full-time positions available.Responsibilities
- Listen to customers, understand their needs, resolve issues- Utilize systems technology complete account management tasks- Recognize sales opportunities apply sales skills upgrade products processes with customers
- Appropriately escalate dissatisfaction managerial team
- Ensure first call resolution problems solving effective handling
Job description
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Work at Home Contact Center Agent
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MCI is looking for nationwide work at home customer service representatives to support call demand. · Listen to customers, understand their needs, and resolve customer issues. · Utilize systems and technology to complete account management tasks. · Recognize sales opportunity and ...