- Greet and direct customers
- Operate POS system to finalize customer transactions
- Inform customers about discounts and special offers
- Provide accurate product information to customers (i.e., product features, pricing, and after-sales services)
- Conduct price and feature comparisons to facilitate purchasing
- Upsell products and services
- Stay up to date with new products and services
- Assist with returns of merchandise when needed
- Coordinate with other Retail Associates to provide excellent customer service (especially during peak times)
- Ensure shelves are fully stocked, and all products are priced and labeled
- Ensure the store is kept clean and organized by completing daily task lists assigned by the Store Team Lead
- Provide customer feedback to the Store/Greenhouse Team Leads
- Other duties as assigned
- Follow the delivery process, including loading, installation and return of materials
- Utilize work order specifications to determine layout and installation procedures
- Measure and mark guidelines to be used for installations
- Maintain accurate records of all work performed and parts used
- Provide excellent customer service
- Assist with repairs, maintenance, and installation of spa and hot tub equipment
- Follow safety procedures and guidelines when performing work on spa equipment
- Represent the Livingstone Outdoor brand
- Assist with deliveries of various materials, goods, etc.
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Spa Delivery/Retail Associate - Brandon, Canada - Livingstone Outdoor Ltd
![Livingstone Outdoor Ltd](https://contents.bebee.com/public/img/noimg-businessx400.jpg)
1 month ago
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Description
Livingstone Outdoor operates as a full-service retail store offering equipment and supplies to fulfill any outdoor project needs. As an affiliate of Livingstone Landscaping Ltd., we pride ourselves in our exceptional customer service and outstanding team of employees. We offer a rewarding, friendly environment with great health benefits and competitive wages. Job Title: Spa Delivery/Retail AssociatePosition Type: Part Time or Full timeReports to: Team LeadPurpose: The Spa Delivery/Retail Sales Associate will always provide excellent customer service to all customers. This position requires working outdoors in various weather conditions while assisting with spa installations, maintenance, repairs and technical troubleshooting. This position is a physically demanding role and requires you to be able to lift over 50lbs daily. You will also make customers feel welcome in our store, help identify client needs, present and answer questions about our products and services, and recommend solutions. Retail Associate Responsibilities#J-18808-Ljbffr