Manager, Analytics - Toronto, Canada - TD Bank

TD Bank
TD Bank
Verified Company
Toronto, Canada

6 days ago

Sophia Lee

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Sophia Lee

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Description

Manager, Analytics & Insights:


BR

Job Category - Primary

  • Enterprise Data & Analytics

Work Location

  • TD Centre
  • South 79 Wellington Street West

Employment Type

  • Regular

City

  • Toronto

Time Type

  • Full Time

Province/State

  • Ontario

Hours

  • 37.5

Workplace Model

  • Hybrid

Hours/Availability Detail

  • Monday to Friday, 9am to 5pm

Pay Details

Department Overview
We are looking for top analytics talent to tackle data analysis challenges in the real world.

The analytics services we deliver provides Wealth business stakeholders analytics and actionable insights to help drive meaningful business decisions and results.

he team provides a holistic Wealth lens for revenue growth, cost reduction, risk management, customer service, etc.

The goal of the team is to develop framework and automation solutions to help build and deploy robust and high-performing analytics solutions through introducing best-practices.


Job Details

About this Role
Lead on the interpretation of complex business issues, generating multifaceted insights, identifying opportunities to drive business growth and value.

This role will work in partnership with business leaders to present or generate appropriate insights including the delivery of supporting collateral and/or presentations.


Reporting to Senior Manager, Analytics & Insights, this role will help drive and support TD Direct Investing's client engagement initiatives in analytical, process development, and execution capacities.

This role will primarily focus on providing data-driven insights to support various business initiatives.


KEY ACCOUNTABILITIES

  • Work closely with business partners to gain deep understanding of the business and relevant objectives in order to contribute to the strategic direction of respective business and/or the enterprise
  • Formulate relevant and meaningful data analysis through comprehensive data visualization tools, profiling tools, segmentation, as well as leveraging advanced modeling and analytics
  • Lead on the interpretation of complex business issues, generate multifaceted insights and identify opportunities to help drive business growth or address business/enterprise needs
  • Present and communicate generated insights and recommended business actions to stakeholders/ business leaders in an easily digestible manner, leveraging tools/ techniques/ methods to produce a variety of visualizations/ presentations that fit the audience
  • Act as the primary interface with business to bridge and translate business requirements to analytics and reporting needs for a given domain/business
  • Serve as an authority on a given business domain and provide business expertise to place context around analytics discovery and inform recommendations
  • Escalate data/process related problems and communicate to relevant teams in a timely manner and make recommendations for resolution
  • Comfortable in operating in a dynamic, fastpaced, and sometimes ambiguous environment
  • Execute with excellence on key programs / plans and data requests accurately and within a timely manner
  • Collaborate with partners on business challenges and deliver factbased analytical advice that aligns to strategy and drives shareholder value
  • Work directly with the business teams to gather the demand for analytics and work with the analytics hub to fulfill the analytics demand
  • Work with business functions and analytics teams to transition business requirements to analytics requirements
  • Develops analysis to corroborate initial proof of concept
  • Act as an analytics & insights working lead/resource to others. Work closely with senior leadership on significant projects.
  • Provides thought leadership and/or industry knowledge for own area of expertise
  • Support a positive work environment that promotes service to the business, quality, innovation and teamwork; ensure timely communication of issues/ points of interest
  • Work effectively as a team, supporting other members of the team in achieving business objectives and providing client services
  • Participate in knowledge transfer within the team and other business units, including participation in crossfunctional groups or committees (e.g., Data Councils)

Job Requirements

JOB REQUIREMENTS

  • Knowledge of the wealth management industry in Canada and/or the US, ideally with familiarity or handson experience with selfdirected investing platforms
  • Lead a team of analysts to extract, analyze, and interpret data from various sources to provide valuable insights for the wealth division.
  • Design and implement AB testing strategies to optimize customer engagement and conversion rates across digital channels.
  • Develop and execute marketing campaign analysis, measuring performance and recommending improvements for targeted customer segments.
  • Utilize causal modeling techniques to identify key drivers and factors impacting business outcomes, providing actionable recomme

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