- You'll contribute to the architecture of the billing platform to help it scale and support rapid growth in the Dialpad customer base.
- Build reusable, well defined APIs that are consumed in product code.
- Monitor for performance and accuracy of how we bill our customers.
- Build automated tools to enable our customers and support teams to perform self-service billing operations.
- You'll collaborate and cooperate with other engineers and product managers in design and code reviews, and translate business requirements into pragmatic technical solutions while discussing and navigating tradeoffs.
- You will identify classes of problems across the system and come up with solutions in the form of a long term engineering roadmap
- Mentor new hires to help the team grow.
- You bring inquisitiveness to your work and a background with critical stable systems of scale.
- You are experienced with real-time debugging and outages, and have built backend data models that have high performance requirements.
- Bachelor\'s degree in Computer Science or equivalent practical experience.
- Demonstrated experience with 2+ large production backend systems at scale: designing, building, launching, and maintaining
- Deep experience with cloud-deployed solutions
- Strong backend programming experience whether with Python, Java, C#, , Ruby, etc.
- Experience designing backends based on microservices architecture.
-
Your role as a Software Engineer–AI Core involves key ownership of the development and uptime of Dialpad's proprietary near real-time ML inference system. · ...
Kitchener, Canada3 weeks ago
-
We're seeking a Software Engineer – AI Core to join our collaborative team in Kitchener, Canada. As a key member of the Dialpad family, you'll take ownership of developing and maintaining our proprietary near real-time ML inference system. · You'll work primarily with fully async ...
Kitchener, Ontario3 weeks ago
-
· About Acceldata · At Acceldata, we are redefining how enterprises manage, observe, and optimize their data platforms. Our mission is to deliver a unified enterprise-grade data observability and modernization platform that integrates seamlessly across cloud, hybrid, and on-prem ...
Kitchener $65,000 - $110,000 (CAD) per year3 days ago
-
About Dialpad · Dialpad is an AI-powered customer communications platform transforming how businesses communicate with their customers. · ResponsibilitiesYou'll take key ownership of the development and uptime of Dialpad's proprietary near real-time ML inference system. · You'll ...
Kitchener, Ontario3 weeks ago
-
Dialpad is an AI-powered customer communications platform transforming how businesses communicate with customers. · We thrive on continuous evolution where every employee leverages industry-leading AI to refine our platform. · We seek individuals who are not just ambitious but al ...
Kitchener $107,500 - $129,550 (CAD) Full time1 month ago
-
We believe that every conversation matters, and we're elevating each one with a platform that drives real-time insights and automation for our customers. · We thrive on continuous evolution, where every employee leverages industry-leading AI to constantly refine our platform and ...
Kitchener1 month ago
-
About Acceldata · At Acceldata, we are redefining how enterprises manage, observe, and optimize their data platforms. Our mission is to deliver a unified enterprise-grade data observability and modernization platform that integrates seamlessly across cloud, hybrid, and on-premise ...
Kitchener $70,000 - $100,000 (CAD)2 days ago
-
We are seeking a Software Engineer with a minimum of 3 years of experience in distributed systems or data platform development. You will design, build, and scale components of the Acceldata Open Data Platform (ODP), contributing to open-source technologies and solving real-world ...
Kitchener $70,000 - $100,000 (CAD)1 month ago
-
About Acceldata · At Acceldata, we are redefining how enterprises manage, observe, and optimize their data platforms. Our mission is to deliver a unified enterprise-grade data observability and modernization platform that integrates seamlessly across cloud, hybrid, and on-premise ...
Kitchener $70,000 - $100,000 (CAD)3 days ago
-
We are seeking a highly motivated and detail-oriented Embedded Software Engineer to join our development team. The ideal candidate will design, develop, and maintain embedded software for safety-critical medical devices in compliance with regulatory standards. This role requires ...
Kitchener, Ontario $80,000 - $125,000 (CAD) per year3 hours ago
-
We are hiring a Software Engineer - L3 Support to work in a dynamic and exciting engineering role in Linux-based infrastructure and applications. This role deals with critical issues in the open source stack that require upstream bug fixes. · An exceptional academic track record ...
Waterloo1 month ago
-
This is a full-time on-site role for a Software Engineer based in Waterloo, ON. · ...
Waterloo1 month ago
-
Job Title - Software Engineer - API · Job Location - 27 Gaukel Street, Waterloo, Ontario, Canada, N2G 1Y6 · Duration: 09 Months · Work type: Hybrid · Pay rate: CAD 58 per hour · Summary · As a member of the Precision Health Platform API engineering organization, you will build m ...
Waterloo $65,000 - $110,000 (CAD) per year7 hours ago
-
We are looking for a Software Engineer that takes ownership and has a passion for solving complex problems at scale. · ...
Waterloo $85,580 - $115,780 (CAD)1 month ago
-
This position is responsible for the design, execution, assessment, security, and troubleshooting of software programs and applications. This includes configuring, coding, developing, and documenting software specifications throughout the project life cycle. In addition, the Soft ...
Waterloo $80,000 - $96,000 (CAD)1 week ago
-
ApplyBoard simplifies the study abroad search, application, and acceptance process by connecting international students, recruitment partners, and educational institutions on one intuitive and personalized platform. ApplyBoard is a mission-driven, hyper-growth organization. It ha ...
Kitchener $110,000 - $170,000 (CAD) per year1 day ago
-
We're looking for a new Manager, Software Engineering for a new Harbour Foundations Team. Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers. · ...
Kitchener, Ontario2 weeks ago
-
We're looking for an Intermediate Software Engineer to be part of our Software Engineering team.At Jobber, we don't just build a product - we work on real problems that help people in small businesses to become successful. · ...
Kitchener, Ontario2 weeks ago
-
Develop and maintain backend services using Go. · Build and manage containerized applications in an AWS cloud environment. · Contribute to the design and optimization of scalable microservices. · ...
Waterloo, Ontario1 month ago
-
· About Acceldata · At Acceldata, we are redefining how enterprises manage, observe, and optimize their data platforms. Our mission is to deliver a unified enterprise-grade data observability and modernization platform that integrates seamlessly across cloud, hybrid, and on-prem ...
Kitchener $95,000 - $145,000 (CAD) per year2 days ago
-
We are seeking a Senior Software Engineer with a minimum of 7 years of experience in distributed systems or data platform development.About the role: · We are looking for someone to design, build and scale components of the Acceldata Open Data Platform (ODP), contributing to open ...
Kitchener, Ontario3 weeks ago
Sr. Software Engineer - Kitchener - Dialpad
Description
About Dialpad
Dialpad is the leading AI-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe — including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply — rely on Dialpad to build stronger customer connections using real-time, AI -driven insights. Visit to learn more.
Being a Dialer
At Dialpad, you'll be part of a collaborative team working toward our shared mission of making our customers and their employees wildly successful. We believe that every conversation matters, and we\'re elevating each one with a platform that drives real-time insights and automation for our customers. We thrive on continuous evolution, where every employee leverages industry-leading AI to constantly refine our platform and our own skills. We seek individuals who not only meet our high standards but go beyond them. Our ambition is significant, and achieving it requires a team that operates at the highest level. We look for individuals who are not just ambitious but who also possess the traits that are fundamental to our success: Scrappy, Curious, Optimistic, Persistent, and Empathetic.
Your role
As a Senior Software Engineer in the Billing team, you'll own different components of our billing system. You'll work closely with other engineers on the team to build scalable billing APIs. You'll also help create generic solutions and tools that improve our billing platform and help our support teams. In addition, you'll help develop the next generation of our billing platform using microservices architecture.
This position reports to our Engineering Manager and has the opportunity to be based in our Kitchener Office.
You enrich the team through your engineering experience. We don't mind if you come from a frontend, backend, or any other engineering background, as long as you are excited to learn and contribute to the team. You're the type of person who is really proud when you build a resilient, well-designed, long-term solution that saves everyone time in the long run.
What you'll do
Skills you'll bring
We believe in investing in our people. Dialpad offers competitive benefits and perks, alongside a robust training program that helps you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, recognized repeatedly as a certified Great Place to Work, ensures every employee feels valued and empowered to contribute to our collective success.
Don't meet every single requirement? If you're excited about this role and you possess the fundamental traits, the drive, and strong ambition we seek, but your experience doesn't satisfy every qualification, we encourage you to apply.
Dialpad is an equal-opportunity employer. We are dedicated to creating an inclusive environment, free of discrimination and harassment.
#J-18808-Ljbffr
-
Software Engineer
Only for registered members Kitchener, Canada
-
Software Engineer
Only for registered members Kitchener, Ontario
-
Software Engineer
Only for registered members Kitchener
-
Software Engineer
Only for registered members Kitchener, Ontario
-
Software Engineer
Full time Only for registered members Kitchener
-
Software Engineer
Only for registered members Kitchener
-
Software Engineer
Only for registered members Kitchener
-
Software Engineer
Only for registered members Kitchener
-
Software Engineer
Only for registered members Kitchener
-
Embedded Software Engineer
Only for registered members Kitchener, Ontario
-
Software Engineer
Only for registered members Waterloo
-
Software Engineer
Only for registered members Waterloo
-
Software Engineer
Only for registered members Waterloo
-
Software Engineer
Only for registered members Waterloo
-
Software Engineer
Only for registered members Waterloo
-
Manager, Software Engineering
Only for registered members Kitchener
-
Manager, Software Engineering
Only for registered members Kitchener, Ontario
-
Intermediate Software Engineer
Only for registered members Kitchener, Ontario
-
Software Engineer
Only for registered members Waterloo, Ontario
-
Senior Software Engineer
Only for registered members Kitchener
-
Senior Software Engineer
Only for registered members Kitchener, Ontario