Children & Family Services Manager - Edmonton, Canada - Family Connections Inc.

Family Connections Inc.

Verified Company

Edmonton, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

C. Specific Responsibilities

Managers will oversee all program areas.
Managers will oversee all the administration areas, including management of company finances, budgets, payroll, invoicing, payables and any other related administrative duties.
Managers will: supervise staff; existing and new personserved files; take intake calls; match and assign new personserved intakes; review time sheets; prepare and or review contact notes, reports and critical incidents; complete filing and ensure the files are up to standards.
Provide training opportunities for the staff.
Provide supervision monthly with supervisory staff and any staff members requesting or exhibiting signs for supervision.
Support, debrief, and assess staff/ program needs. Provide ongoing training and /or arrange training for staff.
Ensure all cultural areas for programs are meeting standards and meet personserved family/youth needs.
Assist in case planning, mediation, and problem solving with supervisors and/or staff.
Attend regional case conference meetings, if required.
Reporting all CIR's to the program manager, to the case manager and contract manager.
Ensure supervisors/staff bouquets and/ or concerns and strengths are dealt with according to the policy and
Procedure manual.
Keep up on new research and findings for assigned program area.
Be involved in outcomes and program evaluation.
Oversee the program and resource manual for the programs run by the agency.
Be available for rotation of oncall schedule.
Attend as a Director for Family Connections Inc. the community/coagency and or Association meetings.
Meet for weekly management/supervisor strategy building meetings on a regular basis.
Train supervisors to stand in when necessary.
Provide supervision with the supervisors on a monthly basis, as well as, ongoing daily communication.
Work closely with the supervisory/staff team and attend supervisor/staff meetings.
Fulfill related duties assigned by the contract directives.

Direct Service

Assist in case planning, mediation, and problem solving, with supervisors/staff.
Attend regional case conference meetings, when required.
Responsible to supervise the program assessment tools and service plans.
Responsible to supervise the identification, plans and implementation and evaluation of the service needs.
Create a working environment based upon trust, caring, respect and to encourage the staff to meet all identified tasks.
Ensure that the program service objectives are met.
Advocate with the staff/community for formal and informal community support networks.
Attend all meetings, conferences and crisis as required on the job
Own transportation is necessary.

Community

Build bridges with community resources encouraging partnership to be involved with service delivery where appropriate.
Involvement within community actions and delivering agency information presentations.
Research appropriate family / youth activities and encourage supervisors/staff to utilize these family outing activities and monitor outcomes.
Oversee the community resource list and provide feedback/input into the updates.
Support and encourage supervisors/staff to facilitate family involvement within the community either formally or informally.
Keep abreast with any policy and program requirement changes to our programs made by the AASCF/Disability Services/CAC.

Court Appearances

Responsible to support staff /or attend court proceedings when required by Disability Services /PPC/CFS.
Responsible for supervision of /or information presentation during court proceedings if so required by Disability Services /PPC/CFS.

D. Authority

Direct representative of Family Connections Inc. to external agencies and the general public.
Authority to claim for court appearances (if contracted).
Authority to claim for required formal personserved reports.
Authority to claim for personserved transportation (if contracted).

E. Personal Qualifications

And Skills

Strong leadership and supervisory abilities
Possess management qualities and skills for the Human Service Field
Strong decision making skills and sound judgement ability
Superior oral and written communication skills
Strong organizational skills
Specialized training in mediation and conflict resolution strategies
Exemplifies team leadership abilities
Specialized training in family dynamics, abuse protocol, medication administration, life skills, therapeutic interventions, adult/child education, parent teaching, crisis intervention, motivating for change, child development, Trauma informed care, and suicide intervention and selfharm, aboriginal/cultural awareness, and First Aid/CPR.
Take responsibility for updating any outdated necessary training.
Respectful and nonjudgmental with a strong sense of responsibility.
Ability to work independently and part of a larger team.
Enthusiastic, persistent, ta