Community Associate - Burnaby - Regus

    Regus
    Regus Burnaby

    2 days ago

    Description

    Address


    2025 Willingdon Ave
    Suite 900
    V5C 0J3 Burnaby
    British Columbia

    The world of work is changing…short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work At IWG, we are leading the way. We've built the world's largest workspace network so that our customers can work from wherever, and however, they want… in over 120 countries across the globe Join us and help us bring more freedom to people and businesses, while expanding our network. You'll be able to enjoy a great work life balance and competitive benefits, while growing your career path along the way.

    The opportunity


    As a Community Associate, you'll work closely with new and existing customers across a myriad of industries, working to create and maintain your own community within your centre, where you will help take care of all the administrative and support needs for your customers…so that your customers can focus on running their business.

    A typical day at IWG


    You arrive a few minutes before your centre opens to make sure everything is ready and check there's nothing the cleaners have missed. Customers arrive all throughout the morning. One asks you for a changed Wi‑Fi code. Another wants to know if his important package has arrived. A woman needs directions to her meeting room… and can you help her set up the projector and show her where to find a great cup of coffee. You're off to help her get set‑up, as soon as you connect the incoming call to another customer. You may sure that all of the services are properly charged, so that invoices are accurate.

    It's time for a quick coffee break, relax and enjoy a few minutes to yourself. The mail arrives. You sort through it while dealing with a whole host of other customer requests, remembering to email the customer from earlier to let him know his package is waiting for him in his mailbox. And that's lunch. A new wave of customers arrive throughout the afternoon. You help a customer with printing and another with their invoice. A customer in a team room say it's too hot in their office, no problem you are on it and open a ticket in our service portal. You've earned yourself another quick coffee break, relax and enjoy a few minutes to yourself.

    Early afternoon, you sit down with the Community Manager to discuss the organization of next week's networking event in your centre. You plan and write the e‑invitations to customers, then create, print and put‑up posters on the noticeboards around the centre. To your excitement, the Community Manager is coming around the corner with a prospect (someone interested in joining the IWG community), you share a few details about what makes this space so amazing for your customers and encourage them to join the network soon so they can participate in next week's networking event - then you head back to finish putting up your posters. The day is coming to a close. Time to gently ask the large group in meeting room 3 to start wrapping up. You direct them to the nice restaurant you know around the corner, so they can grab a bite and continue their discussion. You ensure everything's nice and tidy, it's time to head home.

    About You


    We're looking for someone who knows how to manage multiple tasks while providing customers with the best possible service. You also need to be:

    • A good communicator, with the ability to build strong professional relationships and empathize with people's needs (Ideally 1+ years of customer service experience)
    • Happy taking ownership of problems and finding ways to solve them
    • Positive, enthusiastic, and able to adapt to fast‑changing situations
    • Experience and confidence using MS Office and other basic IT equipment
    • Legally eligible to work in the Country you are applying within and at least 18 years old

    What We Offer


    On top of a competitive total compensation package, you'll enjoy:

    • Work life balance (no standard nights/weekends)
    • Generous paid time off plans (sick and vacation)
    • 12 Paid Company Holidays per calendar year (in addition to your PTO accrual)
    • Competitive RRSP Program, with a Company match
    • Company paid comprehensive health/dental care for all full‑time team members and your eligible dependents including domestic partners
    • A quarterly bonus plan program, plus an hourly rate of $20.00
    • A bright and inspiring work environment
    • Training and development opportunities aligned with great career path opportunities
    • A professional workplace community (business casual attire required)

    Regus/Spaces is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Regus/Spaces has implemented policies with respect to accommodating employees with disabilities. These policies are available to all employees by contacting Canadian Human Resources Department at or at if you require accommodation at any time during your employment with Regus/Spaces.


    #J-18808-Ljbffr

  • Community Associate

    2 weeks ago

    Only for registered members Burnaby

    The world of work is changing…short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work · We're looking for someone who knows how to manage multiple tasks while providing customers with the best possible service.Y ...

  • Community Associate

    1 month ago

    Only for registered members Vancouver

    This role involves working closely with customers and providing support to create a community within the centre. You will be responsible for administrative tasks and ensuring that customers have everything they need. · ...

  • Associate, Marketing and Communications

    1 month ago

    Only for registered members Vancouver Full time

    The Associate, Marketing and Communications develops and delivers initiatives that generate awareness of Lifelong Learning and the Continuing Studies portfolio. · The role writes, edits, and creates content for email campaigns, social media, · online ads and print material; updat ...

  • Associate, Marketing and Communications

    1 month ago

    Only for registered members Vancouver

    +This is a full-time hybrid role for an Associate, · Marketing and Communications, · based in Vancouver. · +The Associate will support · the development, implementation, and monitoring · f targeted marketing strategies,campaigns, · and communication initiatives aimed at promo ...

  • Associate, Marketing and Communications

    1 month ago

    Only for registered members Vancouver $64,225 - $76,593 (CAD)

    The Associate, · Making Marketing and Communications develops initiatives to generate awareness of Lifelong Learning. · The role writes content for email campaigns,email social media online ads print material updates website content manages a social media editorial calendar suppo ...

  • Community Associate, Vancouver

    1 month ago

    Only for registered members Vancouver $50,000 - $54,000 (CAD)

    WeWork empowers tomorrow's world at work by giving members support to do their best work, · Join us as we empower tomorrow's world at work. · ...

  • Associate, Marketing and Communications

    1 month ago

    Only for registered members Vancouver, BC VB K

    +Job summary · The Associate develops marketing initiatives generating awareness of Lifelong Learning at Simon Fraser University. · +Responsibilitieswrites content email campaigns social media online ads print material · updates website content manages social media editorial cale ...

  • Associate, Marketing and Communications

    1 month ago

    Only for registered members Vancouver, British Columbia

    · This is a full-time hybrid role for an Associate based in Vancouver. The Associate will support the development and implementation of targeted marketing strategies. ...

  • External Communications Leader, Associate Director

    1 week ago

    Only for registered members Vancouver $124,100 - $206,900 (CAD)

    We are seeking an experienced leader to head our External Communications team. As Associate Director — External Communications Leader, you will lead a national team of Public Relations and Social Media professionals to develop and execute integrated strategies that enhance our ex ...

  • Vans: Sales Lead

    4 weeks ago

    Only for registered members Burnaby, British Columbia

    Aider à maximiser et atteindre les ventes et les objectifs du magasin en surveillant les progrès et les résultats des ventes par rapport aux cibles clés. · ...

  • Sales Lead

    4 weeks ago

    Only for registered members Burnaby, British Columbia

    En tant que Responsable des ventes dévoué et passionné, vous soutiendrez l'équipe de direction du magasin en veillant à ce que le plus haut niveau d'engagement client et de résultats de vente soit atteint. · ...

  • OMNI Assistant Manager

    1 month ago

    Only for registered members Burnaby, British Columbia

    To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales. · As a member of the Store Management Team drives profitable sales through achievement of sales and p ...

  • Consumables Assistant Manager

    1 month ago

    Only for registered members Burnaby, British Columbia

    To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly helpful service and drive profitable store sales. · What You'll Do... · Job Responsibility #1 As a member of the Store Management Team drives profitable ...

  • Cellular Sales Associate

    2 weeks ago

    Only for registered members Burnaby, BC

    We turn insight into impact—and conversations into conversions. We're growing our Richmond team and are looking for a Cellular Sales Associate to represent Rogers' wireless and internet solutions. · ...

  • Senior Associate, Records and Benefits

    1 month ago

    Only for registered members Burnaby, BC

    The Senior Associate is responsible for distributing work and training team members within their Functional Team. · The Senior Associate communicates with employees, leaders, payroll, timekeeping, HR staff and external agencies in processing employee information. · The Senior Ass ...

  • Discipline Coordinator

    1 month ago

    Only for registered members Burnaby, British Columbia

    We are currently searching for a Discipline Coordinator to join our team in Burnaby on a 14-month contract. The Discipline Coordinator assists the LEC department and the Discipline Committee with the discipline process. · A university degree is preferred. · 2-5 years of related l ...

  • Team Lead, Front Desk

    1 month ago

    Only for registered members Burnaby, British Columbia

    About FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. · This is a Team Lead role where you will train our concierge staff to ...

  • Part Time Building Manager

    1 month ago

    Only for registered members Burnaby, British Columbia Part time

    The Resident Building Manager will be responsible for the day-to-day operation of the Building to ensure an excellent living experience for tenants. · ...

  • Sales and Operations Management Trainee

    4 hours ago

    Only for registered members Burnaby, BC, Canada

    Take charge. Think fast. Move forward. · As a Sales and Operations Management Trainee you will run a business and quickly solve problems for our customers. · Develop consumer and commercial customer solutions to local and national accounts - including many of the Fortune 500. · ...

  • Associate Manager

    4 days ago

    Only for registered members Burnaby, BC

    The Associate Selling Manager contributes to the financial growth of the company by ensuring customer service exceeds beyond expectations, operational integrity in how we operate, and development and promotability of our human resources. · Clienteling · Create and foster a databa ...

  • Asset Protection Associate

    2 days ago

    Only for registered members Burnaby, British Columbia

    +Job summary · Create and maintain a secure and effective work environment for all customers, associates, visitors and vendors while demonstrating positive and professional behavior at all times. · +Age - 16 or older License - Security Guard License · ...

Jobs
>
Community associate
>
Jobs for Community associate in Burnaby