Manager, Strategic Change Management - Toronto, Canada - BMO Financial Group

BMO Financial Group

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

33 Dundas Street West Toronto Ontario,M5G 3C2

Reporting to the Senior Manager, Strategic Change Management within the Customer Experience and Workforce Effectiveness team this role involves leading Organizational Change Management (OCM) activities for major strategic projects within the bank's Personal and Business Banking segments.

This role will have extensive exposure to teams across Canadian Personal & Business Banking.

The primary focus will be to lead cross-functional change management work streams supporting BMO's Personal and Business Banking strategic priorities.

The role requires dedication, flexibility, creativity, and teamwork and involves a variety of tasks including:

Execute on various change management related activities, leverage BMO's OCM framework
e.g. assess change impacts, manage stakeholder engagement, develop change strategies and plans, assess business readiness and ensure realization of people-dependent project benefits
Direct an effective change strategy with project stakeholders across the organization
Raise any risks or issues and provide recommendations for resolution
Develop solutions to challenges that arise, collaborating with appropriate stakeholders, and implementing action plans

Knowledge, skills, and experience required

Extensive experience with Organizational Change Management in large organizations (5+ years)
Experience working on large, crossfunctional projects with large project teams and multiple stakeholder groups
Experience working with PROSCI's ADKAR change framework would be an asset
Develop change management plans and roadmaps including elements such as: stakeholder analysis, impact assessments, strategic communications, learning strategies and sustainability plans
Develop and implement change materials to ensure programs are successfully implemented
Ability to effectively present strategic change recommendations/updates to project sponsors and senior leaders for ongoing feedback
Frontline experience and/or corporate office experience is a must
Indepth knowledge of the Business and/or Commercial Bank is preferred
Strong business management acumen
A university degree/college diploma

Additional required skills and abilities

Demonstrates excellent teamwork and collaboration skills
Displays flexibility, resilience, creativity and resourcefulness in addressing project issues
Genuine willingness to accept and act on feedback
Strong written and verbal communication skills
Strong problemsolving and criticalthinking skills
Expert knowledge and expertise with office productivity software e.g. MS PowerPoint, MS Word, MS Excel

We're here to help
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact.

We strive to help you make an impact from day one - for yourself and our customers.

We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs.

From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.