Support Worker - Victoria, Canada - The Salvation Army - Victoria ARC

The Salvation Army - Victoria ARC

Verified Company

Victoria, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job:
Support Worker

Location:
Victoria Addictions and Rehabilitation Centre (525 Johnson Street, Victoria BC)

OPEN POSITIONS:

Saturday/Sunday: 7am-3pm

Saturday/Sunday: 3pm-11pm

Friday Night/Saturday Night: 11pm-7am

ABOUT SALVATION ARMY:

Mission and Values:

The Salvation Army is an international Christian church.

Its message is based on the Bible; its ministry is motivated by love for God and the needs of humanity.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Core Values
The Salvation Army Canada and Bermuda has four core values:

Hope:
We give hope through the power of the gospel of Jesus Christ.

Service:
We reach out to support others without discrimination.

Dignity:
We respect and value each other, recognizing everyone's worth.

Stewardship:
We responsibly manage the resources entrusted to us.

JOB DESCRIPTION:

POSITION PURPOSE SUMMARY

The
Support Worker position is responsible for providing client-centered support to program participants and clients at the Victoria Addictions and Rehabilitation Centre.

BASIC FUNCTIONS/RESPONSIBILITIES:

Front Desk:

Receives clients and visitors in a pleasant and courteous manner, and provides services according to established procedures.
Monitors access to the Victoria A.R.C.
Conscientiously observes the confidential nature of the agency's service to its clients and participants.
Operates cash register; accepts and records payments, and performs shift end deposit.
Accepts, sorts, and distributes all incoming mail and packages.
Operates a multiple line switchboard, takes messages, and forwards messages to respective staff and residents.
Records pertinent information including financial activities and incidents accurately and according to policy into the shift activity log and other recording systems.
Monitors adherence of clients to Victoria A.R.C. guidelines.
Does registration for new clients and ensures that registration forms are accurately completed and intake procedures are followed.
Provides clients access to their medication and follows all procedures and policies related to client medication.
Maintains and updates resident information on database.

Residential Support:

Acts as a mobile secure and supportive presence monitoring the first, second, and third floors for resident behavior as well as basic structural and operational conditions as per policies and procedures.
Provides accurate information and clientcentered support to meet the needs of the clients and visitors in accordance to Victoria A.R.C. policies and procedures.
Ensures that clients and visitors are respecting and adhering to Victoria A.R.C. policies and procedures.
Conducts and monitors the building's surveillance; health, safety and security of the site.
Conducts regular rounds of the Victoria A.R.C. and conducts bed checks.
Reports observed maintenance needs in accordance with agency procedures.
Ensures the public areas are clean and organized according to Victoria A.R.C. standards.
Performs light janitorial duties when required.

Other:

Must attend all staff meetings and training seminars related to agency services if requested.
May be assigned other related duties according to agency needs at the discretion of the ARC Program Manager.

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

Education/Certifications:

Completion of High School plus postsecondary diploma or certificate (Degree or Diploma in Social Work, Psychology, Counselling, or related field is preferred).
Must possess a valid First Aid/CPR Certificate.

Experience:

Six months related experience.

Required Skills/Knowledge:

Excellent typing and computer skills.
Excellent numeric and analytical skills.
Superior customer service and problemsolving skills.
Excellent ability to work well in a fastpaced and highstress environment.
Must possess a class 5 driver's license.
Understanding of barriers faced by Victoria A.R.C. residents and visitors.
Demonstrates flexibility and creativity.
Strong timemanagement skills.
Effective in both written and verbal communication.

NOTE:
A Federal Government "Enhanced Reliability" Security Clearance and Criminal Record Check are a pre-requisite to employment commencement.

Criminal Record Check done through the BC Criminal Record Review Program
Valid Occupational First Aid Level 1 or equivalent.
Clear TB Skin Test.
A clean driver's abstract.
Completion of our online Armatus Abuse Training and required Health and Safety Training.

The use of a personal vehicle is not required in the performance of duties. This position requires union membership.

Job Type:
Part-time

Part-time hours: 16 per week

Salary:
$23.65-$24.65 per hour

Schedule: