Inside Sales Coordinator - Bracebridge, Canada - Muskoka Brewery

Muskoka Brewery

Verified Company

Bracebridge, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Role Responsibilities:

Initiate the process to customer sales requests for orders, changes, including the maintenance of order/customer information files and communicates changes to the appropriate people/departments
Prepare, generate and distribute daily sales orders and supporting documents to distribution department ontime and accurate
Actively contact selected prospects to evaluate a potential partnership with Muskoka Brewery and share information/recommendation with territory manager
Contact existing Muskoka customers for weekly orders, processes sales orders end to end. Responsible for actively ensuring the retention/stock levels of Muskoka Brewery's customers which includes proactively contacting customers and/or territory manager
Manage customer accounts to promote ontime payments, reconcile discrepancies, and keep payment information up to date, ensuring all communication is recorded
Receive inquiries from and/or contacts other departments to resolve a variety of orderrelated issues/needs
Contribute to the development and maintenance of standards, policies and procedures regarding customer service

Requirements:

College diploma in Business Administration, or currently pursuing a postsecondary education in a related field
A minimum of 2 years experience in a customer service B2B position
Must work well under pressure, be able to juggle and prioritize many tasks simultaneously, Proficient in MS Office, particularly Excel
Alcohol beverage selling experience direct to Hospitality industry is an asset.
Strong data entry experience, Microsoft Dynamics NAV is an asset
Energetic, motivated, enthusiastic and diligent.
Customer focused and dedicated to exceeding the expectations of internal and external relationships
You are Passionate: A strong passion for our great beer and the craft beer industry
An Intrapreneur: We are looking for a team member that will own their role, eager to deliver results and uses the internal and external resources to learn and build on successes
Authentic and Caring: Downtoearth communication skills with a genuine presence.

Work Environment:

This is a hybrid role, spending part of the week at the brewery and the balance at the home office.
Flexible hours are available
Desk Office and brewery setting