Inside Sales Representative - Calgary, Canada - Engage Building Products

Description

*OUR COMPANY*We manufacture and sell aluminum trim and systems for the exterior cladding industry, focused on accessories for Fiber Cement Siding (both panel and lap), Aluminum Composite Material (ACM), and full aluminum cladding options. Our primary market is the United States and Canada. Our products are cutting edge technology and highly innovative. With many patents in place or pending, our company has laid the path for our bright future. To support our fast growth, we are looking for a highly energetic, assertive, and motivated inside sales specialist to join our team. Our head office and warehouse location are in Calgary, Alberta.

*FOCUS*You are process driven and have passion for closing deals through outreach and supporting the outside sales team. You are comfortable on the phone, making cold calls and building relationships with repeat customers. You are persistent, self-motivated, and hungry to win. You are organized, professional, and give great customer service. You are flexible and adaptable; you can switch focus with the snap of a finger. You are a fast learner, and are eager to become an expert in the products and industry you work in. More importantly, you are excited to contribute to building and growing with our company and culture.

At our company you will find a fast-paced, high-energy work environment. We are a sales results-oriented company.

We develop our entrepreneurial atmosphere where people thrive with little supervision and are empowered to make their part of the business successful.

Given the fast-paced growth our company is going through, you will have significant opportunities for both career and income advancement.

*RESPONSIBILITIES

• Support Purchase Order Cycle Management (Cradle to Grave PO Management)
• Qualify projects acquired by outside sales team, understand a customers' individual needs and identifying sales opportunities, or value-engineered options for each individual customer
• Be a second set of eyes on active projects for follow up and closing
• Improve the closing ratio on projects
• Maintain and create relationships with the building product network, attaining new business and supporting continued business
• Support the Outside Salesperson with continued and tactical communication for existing and new customers
• Accurate and thorough documentation on CRM (HubSpot)
• Process and issue quotes, and Sales Orders to the appropriate client's, with an understanding of how each region works for Dealer/Distribution relationships
• Coordinate with outside sales team to have a joint approach
• Track orders from initial outreach to delivery of products
• Liaison between outside sales reps, estimation team, the order desk, operations and logistics, and our customers
• Build the product knowledge to be a resource for outside sales reps, and versed in our competitors to find further sales opportunities
• Maintain data of current and potential customers via CRM (MQL to SQL ratios etc.)
• Contribute to team culture
• Highly efficient and professional abilities in verbal and written communications - both externally and internally

*QUALIFICATIONS

• Ability to understand metrics and achieve targets delineated by the ISR group
• 2-5 years experience in customer service, sales support, or sales role
• Advanced knowledge of Microsoft Office suite
• Extremely effective verbal and oral communicator
• Excellent organizational skills and the ability to multitask
• Excellent phone and cold calling skills
• Strong critical thinking skills and eagerness to learn and grow
• Strong listening and problem-solving skills
• Exceptional customer service skills
• Industry experience is not required but will be considered an asset
• Experience with HubSpot or similar CRM platforms an asset

*COMPENSATION*Compensation will include base salary with good potential for advancement and career building. It includes cell phone, laptop, health account, and performance-based commissions.

*INTERVIEW*Dress to impress: Business professional outfit.

Tons of opportunity for future growth for years to come while enjoying a steady base at our office.

Submit your resume with a short cover letter telling why you are the right candidate.
More than one position may be filled from this competition.


Job Types:
Full-time, Permanent


Pay:
$50,000.00-$60,000.00 per year


Benefits:

• Casual dress

Schedule:

• 8 hour shift
• Day shift

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Calgary, AB T2C2G8: reliably commute or plan to relocate before starting work (required)

Experience:

• Sales: 3 years (required)

Customer Service: 1 year (required)

• CRM software: 1 year (required)

Language:

• English (required)

Work Location:
In person