Coordinator, Apron Operations - Vancouver, Canada - Vancouver Airport Authority

Vancouver Airport Authority

Verified Company

Vancouver, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Located on the traditional, ancestral and unceded lands of the xwməθkwəy̓əm (Musqueam), YVR is made up of a team of diverse people who are working collaboratively to Connect BC proudly to the World.

Safety is at the core of everything we do; we're innovative, fun, and we invest in our people.

With high engagement scores, an abundance of learning and development opportunities, and a holistic approach to wellness, we're looking for someone to join our team.

Key responsibilities include:

Development, implementation and monitoring of apron and ground handling plans, programs and procedures which facilitate effective aircraft and groundhandling/vehicle operations on YVR's aprons
Leading development and delivery of new programs and initiatives supporting apron operations to improve efficiency, safety and modernization under the guidance of the Manager, Apron Operations
Management of programs requiring delivery by contract partners acting as lead interface
Evaluate and monitor processes for continuous improvement of the Ground Handler KPI Program, Airside Vehicle Operations Program and other apron programs

- hazard identification and risk assessments
- root cause analysis and corrective action plans
- conducting formal occurrence investigations
- maintaining compliance documentation and monitoring effectiveness of corrective action plans

Contract and program performance auditing and follow up
Management of Ground Handling contract administration and KPIs
Leading and facilitating stakeholder relationships through committees and working groups including initiating and leading action to resolve issues or anticipate future needs and program changes to support business partners and stakeholders changing needs

Key qualifications include:

Bachelor's degree in business, aviation or related discipline or equivalent airport or industry experience
At least 5 years' experience in a dynamic, operational environment with multiple stakeholders and competing needs with direct Airport experience as an asset
Strong critical thinking, decision making and problemsolving skills
Expertise in effective time management and demonstrates strong organizational skills
Proven ability to work and make decisions in a complex, technical environment with mínimal supervision
A selfstarter who demonstrates an ability to bring stakeholders together to achieve effective solutions to operational and safety problems
Ability to diplomatically facilitate meetings and workshops with stakeholders that may have differing opinions or making operational decisions with limited supporting information
Strong verbal and written communication skills including presenting to large groups
Demonstrated ability to multitask in a fastpaced, dynamic work environment
Exceptional conflict resolution skills with a commitment to customer service delivery
Some evenings/weekend shift work hours may be required in support of operational planning and emergencies (e/g weather)
A valid Class 5 driver's license and the ability to obtain a D/A AVOP license, as well as drive in all weather conditions, day and night