Inside Sales - Calgary, Canada - Cascade Flow Control Solutions

Description

Cascade Flow Control Solutions is looking for an experienced inside sales representative and account manager to help maintain and grow our customer base.

• Relevant postsecondary education
• 5+ years of direct experience in a sales environment within the wholesale or related industry
• A strong attention to detail
• Strong ability to manage priorities and time in a fastpaced environment
• Drive to provide prompt and quality customer service to our valued customers
• The ability to generate new inquiries with prospective customers
• Excellent verbal and written communication skills
• Working knowledge of CRM is required

• Responding to customer inquiries
• Sourcing products based on customer requirements, determining if stock or nonstock items are special order
• Following company pricing guidelines or making recommendations for special approval
• Assisting with vendor referrals/inquiries and requirements
• Submitting quotes and project bids to customers with associated pricing, delivery schedule and specifications
• Processing orders same day as received and send confirmation of order to customer
• Contacting customers within 24hours to ensure quotes are received and getting clarification if necessary
• Proactiveness in updating customer on status of orders with information provided from purchaser or shipper throughout order cycle
• Participating in meetings with sales team & management to develop sales objectives, strategies, and forecasts
• Providing feedback to management on successful and/or unsuccessful opportunities and customer comments regarding continuous improvement items such as inventory and new stock
• Discussing opportunities/leads with sales team and management
• Attending and participating in conferences/trade shows if/when required
• Filling in for shipper/receiver when absent (sick days/vacation)

• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• Onsite parking
• Paid time off
• RRSP match

• Monday to Friday

• Bonus pay
• Commission pay