Career Opportunities: Member Information Officer - Ottawa, Canada - AFPC

AFPC
AFPC
Verified Company
Ottawa, Canada

3 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Branch:

Technology and Information Management Branch


Section:

Information Technology


Employment Type:

Term up to twelve (12) months


Position Linguistic Designation:

Bilingual (English, French)


Position Global Linguistic Level:

B2


Job Band:

Band 12 UNIFOR 2025


Salary:

$104, $117, $1, rates)


Union:

UNIFOR 2025


Location:

Ottawa Headquarters


Search Area:

Internal; Membership; Public


Closing Date:
01/31/2023


PURPOSE OF POSITION:


  • Under the general supervision of the Manager, the Officer will lead projects related to the management of information related to members, including management of Cases and other areas of work.
  • The Officer will provide expertise to specific parts of the organization to improve their electronic tracking of information and to assist with the integration of workflows and systems to improve information management practices across the organization.
  • The Officer will provide training, guidance and assistance to a diverse range of endusers in areas related to the Cases and other Modules' functionalities, including the establishment of data quality verification tools and processes.

QUALIFICATIONS:


_Education/Experience_:


  • A minimum of three (3) years work experience in the field of member Representation.
  • Demonstrated work experience in project management.
  • Demonstrated working experience with UnionWare.

_Knowledge_:


  • Extensive knowledge and understanding of the structure, programs and work processes in the area of Cases and Representation of members.
  • Demonstrated knowledge and understanding of other programs and work processes involving the management of members information.
  • Knowledge and commitment of trade union and equity principles, and understanding of the sensitive political and social issues

_Abilities_:


  • Demonstrated ability in requirements analysis and good project management skills. Demonstrated ability to motivate organizational resources towards a technical project involving organizational change.
  • Proven communication, analytical and problemsolving skills to help identify, communicate and resolve systems and workflow related issues.
  • Demonstrated ability to provide comprehensive and technically sound advice to stakeholders, end users, and technical support staff in specific technical and business process areas.
  • Demonstrated ability in working with system and enduser documentation including requirements definitions, flow charts, data flow diagrams and training documents is required.
  • Demonstrated ability to deliver comprehensive training sessions to a diverse user community
  • Ability to effectively schedule tasks and assignments, deal with competing priorities and remain effective during pressure situations.
  • Ability to accept responsibility and work effectively without close supervision in a methodical and efficient manner, and cooperatively with others in a team.
  • Ability to demonstrate good client service.

_Personal suitability_:


  • Excellent judgment and demonstrated problem solving, consultative, persuasive and conflict resolution skills to provide sound direction and advice on complex technology and processes issues to all levels of users.
  • Second language skills as per the Common European Framework of Reference for Languages (CEFR) level indicated above.
  • Commitment to continuous quality / process improvement.

A full job description is available upon request
:


NOTES:


The Public Service Alliance of Canada is committed to achieving and maintaining a representative workforce that ensures the full participation and advancement of traditionally under-represented groups.

Applications are encouraged from equity groups including women, racially visible persons, Indigenous peoples, persons with disabilities, lesbian, gay, bisexual, transgender, queer/questioning, and two-spirit (LGBTQ2+) persons.

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