Co-op/MDF Specialist - Vancouver, Canada - 360insights

Description

Description

Base salaryCAD$38,500–$46,000* PlusBonus, Equity & Benefits * Pay transparency Our salary ranges are determined by role, level, and location. The range displayed on our job posting reflects the minimum and typical maximum target for new hire salaries for the position, it does not reflect the maximum salary for the role over time. Within the range, individual pay is determined by job-related skills and experience demonstrated during the interview process. What you will be doing: The 360insights Claims Audit Specialist offers multiple levels of support to the Co-op/MDF line of business. Utilizing 360 Platforms, phone, and email tools, the Co-op/MDF Promotions team manages thousands of claims and interactions which must be delivered at the highest level of quality and customer service.

The Claims Audit Specialist handles the processing of Co-op/MDF claims and pre-approvals, along withprovidingcustomer service (calls and emails).

Be an expert on Co-op Advertising Policies, Procedures, and Programs

Apply policies and procedures in a detailed,accurate, and consistent manner

Scan and upload Pre-Approval and claim documentation, when necessary

Enter claims into one of 360's Platforms

Review and process Pre-Approvals

Review and process co-op advertising claims

Calculate claim values using client and compliant procedures

Be proactive in problem solving

Reviewdifferent typesof advertising for compliancy

Handle oral and written communication in a professional andtimelymanner, when necessary

Maintain and exceed individual KPI's (Key Performance Indicators), includinghigh standardsof quality.

Participate positively in the 360 Culture and philosophy

Whatyou'llbringto this role:

Experience working in a claims management role or similar

High quality business communication skills – written and verbal

Detailed oriented

Ability to apply logic to grey areas

Working knowledge of percentages

Bilingual (French or Spanish) is an asset.