Product Specialist - Montréal, Canada - Hibou Design & Co.

Hibou Design & Co.

Verified Company

Montréal, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

We are in search of a self-motivated, organized, and detailed orientated individual to join our team full time.

Processing of customer orders (verifying that all stock is in, payment has been made, reaching to freight forwarders, large logistics teams, etc.
Customer RMA's & any order complaints/problems (over shipments, short shipments, lost goods, damaged goods, etc.)
Customer Service (replying in a quick and professional manner, ensuring that the customer service we provide is accurate and efficient)
Inventory management
Working directly with the sales team (ensuring that sales orders go out as per the required dates, notifying the sales team of any problems.
Inventory discrepancies (Communicating with the warehouses, finding out what happened, pushing them for answers and debit notes, fixing the issue.
Export paperwork (filing BOL, Commercial invoices and packing lists).

Requirements & Necessary skills:

Fluent in English (spoken & written)
Experience in Inventory Management and Logistics is an asset.
Knowledge of Microsoft Office (Outlook, Word, Excel).
Strong communication skills
Team Player, ready to assist other departments if/when needed (packing up for trade shows, unpacking samples for the showroom. Covering for other departments as needed.
Must be able to work independently, make decisions/problem solve and take initiative.

If you are interested in this position, we encourage you to submit your CV directly or through this platform.

Thank you

Salary:
$45,000.00-$55,000.00 per year

Benefits: