Housekeeping Supervisor - Vancouver, Canada - Fairmont Pacific Rim

Fairmont Pacific Rim

Verified Company

Vancouver, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Full time

Description

Housekeeping Supervisor - Full Time

You will take ownership of guest room inspections, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.

You will work closely with other members of the Housekeeping Team and your attentiveness, efficiency and commitment will ensure our guest rooms are cleaned to the highest standard - and our guests feel value

What is in it for you:
Opportunity to be part of a dynamic Housekeeping team, in a luxury hotel environment.
Complimentary meal during your shift through our Colleague Dining Program
Opportunity to develop your talent through coaching and our Leadership Mentoring Programs
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

Lead and supervise the day-to-day operation of the department to ensure service standards are followed
Conduct room inspections to ensure that room standards are met to ensure guest satisfaction
Handle Guest concerns and react quickly, logging and notifying the proper areas
Actively participate in daily briefing, daily warm up and department meetings
Ensure Room Attendants are informed daily about priorities in their section
Follow departmental policies and procedures
Report necessary maintenance items

Your experience and skills include:

Excellent interpersonal and communication skills
Ability to prioritize work in an environment with multiple interests
Proactive with a meticulous eye for detail
Able to convey information and ideas clearly
Ability to evaluate and select among alternative courses of action quickly and accurately
Work well in stressful, high-pressure situations
Effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and Guest
Must be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work well with limited supervision

Your team and working environment:

Working with a diverse and talented team of passionate individuals, in a luxury hotel environment
A team dedicated to providing the best accommodation guest experience
A team with outstanding attention to detail and is dedicated to delivering unparalleled customer service

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS