Housekeeping Supervisor - Montréal, Canada - Montréal Marriott Château Champlain

Montréal Marriott Château Champlain

Verified Company

Montréal, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Place of work: 1050 Rue De La Gauchetière O, Montréal, QC H3B 4C9

Status:
Full time

Salary: 50 000$ per year, then 53 000$ per year after the probation period

Acquired in 2018 by Tidan, this hotel is located in the heart of the Montreal metropolis.

The Marriott Château Champlain is a 1-minute walk from the metro, accessible by an underground route, adjacent to the Bell Centre and also by 1000 de la Gauchetière.

This iconic and emblematic hotel in Montreal was completely renovated in 2021, with 36 floors, 614 rooms, 13 suites, 25 meeting rooms and can accommodate up to 1000 customers.

If you are looking for a stylish and modern work environment, join the inspiring team of one of the largest hotels in downtown Montreal.

Reporting to the director of housekeeping, the housekeeping supervisor manages the daily operations of the department (check-in/check-out/group/vip) and ensures company standards are met.

This person will work closely with the front desk and engineering department. As the industry is constantly changing, responsibilities for this position may change and evolve accordingly.

Responsibilities

Supervise a team of workers
Plan and assign tasks to employees
Adjust schedules based on occupancy
Manage inventory of cleaning and amenity products
Ensure rules and procedures are followed (atlific & marriott standards)
Participate in employee performance management
Ensure the health and safety of staff
Coordinate services with external companies/suppliers
Supervise and coach employees
Inspect rooms
Participate in disciplinary process
Ensure quality customer service and manage customer complaints

Key competencies

Communication skills
Attention to detail and quality
Time management/multitasking
Judgment and decision making
Organization
Problem solving
Responsibility and reliability
Ethics and integrity

Required qualifications

College diploma in hotel management
2 years of experience in a similar position in the hospitality industry

- experience in a unionized environment is an asset

Fluent in both french and english

_ Who are we:
_

_ Why join our team:
_

Apart from competitive salaries, we offer benefits, such as group insurance which constitutes life insurance, disability insurance and medical and dental insurance, in addition to vision care. Our employees have 24/7 virtual access to healthcare professionals through the Employee Assistance Program. You have personal days and vacations that are planned according to the social life at the heart of the company, especially after the pandemic, each hotel has a social calendar. The Tidan Human Resources team is always there to listen to you and support you on your journey through the company._
We believe in teamwork and are committed to creating a highperforming team, whether through training or by strengthening team relationships. We have an admiration for our employees who set themselves professional challenges and we support them in achieving them. Take the step and join the Tidan team through our many job opportunities, whether in the hotel or real estate sector, there is a place for you._
Department and the hotel you join. A bonus is also provided via our referral program and more._