Dispatcher - Acheson, Canada - IAA, an RB Global Inc. Company
Description
IAA Holdings, LLC (IAA), a leading provider of loss recovery services to the insurance industry in Canada, has an opening for a Dispatcher at our facility in Acheson, AB
IAA is Canada's leading live and live-online salvage vehicle auction company with auction facilities across British Columbia, Alberta, Ontario, Quebec, and Atlantic Canada.
IAA's national service offering allows sellers to standardize processes across the country and provides buyers with Canada's most extensive selection of salvage vehicles.
IAA has nearly 7,000 talented employees and more than 200 facilities throughout the U.S., Canada, and the United Kingdom.Responsibilities include (but are not limited to the following):
- Manage tow truck resources and assign work in an efficient manner to achieve on-time performance & optimize tower productivity
- Identify when demand exceeds tow truck capacity & refer to parttime network for additional resources
- Provide necessary documentation to drivers for each pickup and delivery, including check & cash handling as needed
- Monitor workinprogress & make necessary adjustments to ensure ontime performance
- Review driver records to ensure completeness & accuracy & take corrective action as needed
- Communicate driver problems or potential problems to management team
- Maintain good, positive working relations with all tow drivers
- Other duties as assigned
Requirements:
- HS Graduate or Equivalent
- 1 Year of Related Experience
- Strong organizational skills & attention to detail
- Strong judgement & decisionmaking skills
- Positive, professional demeanor
- Excellent verbal communication skills
- Ability to function well as part of a team
- Comfortable with technology & proficient in MS Office
Preferred Skills:
- Previous dispatch experience a plus
- Knowledge of DOT/Safety regulations helpful
What do we have to offer?
- Competitive Wages
- Health and Dental Benefits
- RRSP Company Matching
- An Opportunity for Career Growth
- A Team Oriented and Engaging Environment
In return for your excellent skills and abilities, we offer a benefits package including: health insurance, RRSP Employer Matching Contributions, STD/LTD, Life Insurance/AD&D, Employee Stock Purchasing Options.
**Please note that any employment offers are contingent upon successful completion and passing of a background check.
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