Security Operator, Global Security Operations Centre - Toronto, Canada - Scotiabank

Scotiabank

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Requisition ID: 182447

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose

Contributes to the overall success of the Security Operations Center in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team's business strategies and objectives.

Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

Accountabilities

Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

Incident Management:

Support the monitoring, collection and compilation of real time and near real time information through open source media, alarm systems, access control systems, CTV, internal sources and reporting to identify issues which may impact the Bank. Analyze identified issues and coordinate appropriate response based on established criteria. Disseminate findings to create a common operating picture and situational awareness to key stakeholders.
Use established criteria to categorize and process low to medium complexity information of relevance to security risk. Disseminate information through verbal and written incident notifications and summary reports.

Support Services:

Operationalize the retrieval and preparation of images and video for use by internal customers (Investigations, Fraud Deterrence, others) and external partners (law enforcement agencies, BCPIF members), in order to mitigate potential financial and reputational loss.
Through the programming, monitoring and control of physical access control systems, ensure a safe and secure environment for staff in designated facilities while safeguarding the bank's protected information and assets following established procedures. Conduct initial investigations of issues identified using applicable systems. Direct the appropriate response of security or other staff to respond to identified risks.
Track and report on the international movement of Canadian based Scotiabank staff worldwide, in order to provide them with detailed information on security threats and potential travel disruptions that will allow them to mitigate risks.
Support the Security Solutions team with activities related to
Security guard deployment
Equipment installation
Understand how the Bank's risk appetite and risk culture should be considered in daytoday activities and decisions.
Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank's Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of daytoday business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
Champions a high performance environment and contributes to an inclusive work environment.

Dimensions

Canada, International and Global Banking market units supported
Conducts initial triage and response to physical security related incidents which have or may impact our facilities, people or infrastructure
Support Bank's regulatory obligations relevant to local governing bodies
Support projects and initiatives in support of Keeping the Bank Safe

Functional Competencies

Undergraduate degree, college diploma and/or equivalent related experience preferred
Experience in Critical Incident Management, Security, Law Enforcement, Financial Services, Dispatching, Call Centre, Customer Service or Information Technology is preferred
High degree of fluency in English required; French/Spanish desirable

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas

Guided by our purpose:
"for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.