Independent Medical Evaluations - Toronto, Canada - CBI Health

CBI Health

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Independent Medical Evaluations (IME) Intake Coordinator - Remote
This position reports directly to Intake Manager unless otherwise specified

Take an inside look at what you'll do each day:

Respond to incoming communications from customers within client SLAs
Input data into Client Data Management system and/or Client Referral Software
Review medical files and request missing information where applicable, ensuring adequate follow up where necessary
Carefully review and analyze referrals & medical files to determine appropriate medical discipline as it relates to items in dispute, injuries sustained, client requirements, etc.
Generate itemized list of documents for corresponding cases in prior to assessments for all direct assessments, papers and addendums based on predetermined timelines, ensuring to remove duplicates and documents pertaining to incorrect claimants.
Generate and provide Information and Direction for Assessor about the purpose of the assessment
Documenting all communication between parties, ensuring it is clear, concise and comprehensive
Responsible for providing external and internal stakeholders with information about CanAssess services
Responds to requests from lawyers, insurance adjusters, disability case managers, and employers, ensuring timely responses and followups
May be required to supervise and train support staff under the direction of the manager

What you need to be successful:

Knowledge of the Rehabilitation and Independent Medical Evaluation (IME) sector
Healthcare professional or healthcare background preferred but not mandatory (kinesiology)
Strong organizational, multitasking and problem solving skills
Customer service experience required, ideally in the service sector
Excellent spoken and written manner
Computer literacy (Windows, Microsoft office, Adobe)
Ability to adapt to use of multiple databases
Ability to communicate well internally and externally

What CBI Health offers you

Continuous learning and skills development, including management opportunities
Training and mentoring from a national network of experts
Competitive compensation with comprehensive benefits and rewards package, including group health, dental and vision benefits, paid 100% by the employer
Flexible working hours and virtual care options

About Us
For millions of Canadians, CBI Health is where better begins.

We are Canada's leading community healthcare provider, reliably delivering innovative rehabilitation and home care programs that help our clients achieve their health goals.

With 250+ locations and supporting more than 800 communities, people are at the heart of what we do.

Every day, all across the country, our 13,000 staff work together to make a meaningful difference in our clients' lives and help shape healthcare for the better.

Learn more at

CBI Health is proud to be recognized by Deloitte as one of
Canada's Best Managed Companies for the 15th year in a row.

A huge thank you to all our team members, whose dedication, passion, and innovation have enabled us to achieve this recognition year after year.