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    Granville Island Ambassadors - Vancouver, Canada - Genesis Security Group

    Genesis Security Group
    Genesis Security Group Vancouver, Canada

    21 hours ago

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    Description

    Genesis is recruiting for top caliber customer service-oriented staff to work day shifts (0900, 1000 and 1100 hours start time) at Granville Island (a very popular entertainment and tourist spot downtown).

    Parking Ambassador / Enforcement Officer (Granville Island)

    Payrate: $18 /hr.

    A) Ambassador

    As Ambassadors / Customer Service representative, you are the "boots on the ground" providing a visible uniformed presence for the area's businesses and patrons, to assist in matters of safety and crime prevention / reporting. You must possess strong customer service and communication skills, advanced problem solving and solution seeking abilities while remaining calm under pressure.

  • Provide excellent and customer service assistance
  • Assignments from Operations including dispatches, patrols and reporting safety concerns
  • Ability to provide vehicle traffic control in key areas

    • B) Enforcement

    You enforce rules and regulations of parking facilities and parking permits are valid and on display. A large part of enforcement duties is issuing violations for parking infractions and traffic control.

  • Check for payment expiration of daily parkers
  • Provide a presence and report security related issues and concerns
  • Report any meter machine malfunctions

    • Pre-requisites, Skills and Qualifications:

  • BC Security Guard license
  • Traffic Control permit (will be trained)
  • Extremely self driven and motivated, with great initiative
  • Background in the hospitality industry and or parking enforcement preferred
  • Excellent communication & observation skills and ability to write good reports
  • Pleasant in demeanor, projects a professional and well-groomed image
  • Customer-service focused and a team player
  • Dependable and Committed
  • Comfortable with use of mobile and parking apps and phone technologies
  • Possess high energy levels, and patrol extensively
  • Ability to work outdoors under all weather conditions and be able to stand for long periods
  • Ability to work independently and in a team environment

    • Candidates with the following experience / certification will be given priority:

  • Traffic Control Permit
  • Customer Service
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