Manager, Adult Day and Caregiver Support - Burlington, Canada - Acclaim Health

Acclaim Health

Verified Company

Burlington, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

_
FULL TIME - _
Monday - Friday ( 6 month Contract)
Acclaim Health is a registered charity with over 600 employees that helps over 28,000 people a year.

We are Halton's most trusted home care and community support services provider - and have been for over 90 years.

We have a proud and long tradition of providing home and community care to families across the region.

At Acclaim Health we pride ourselves on creating good in the world by giving back to our community, and through a culture of caring, for our patients, clients and our colleagues.

We are offer our colleagues flexibility, recognition, benefits, a supportive learning culture, and an expectation of high standards, all while having fun

Acclaim Health announces the availability of a Temporary Full-Time Manager, Adult Day and Caregiver Support position to work primarily out of our Oakville location with weekly travel to Burlington and Mississauga locations for a period of 6 months.

This position will work Monday-Friday 8:30-5:00 and requires participation in on-call coverage for evenings, overnights and weekends.

PRIMARY FUNCTIONS:

Models and promotes customer service excellence within the Adult Day Programs
Ensures service delivery models are effective, efficient and clientcentred
Ensures best practice in dementia and older adult care
Identifies, minimizes and manages client risk in accordance with risk management and incident reporting standards, policies and procedures
Handles the recruitment, orientation, development and performance management of direct reports
Schedules and participates in the 24/7 oncall supervisory coverage for day programs and overnight services
Meets funder and internal performance metrics and ensures compliance with contracts
Under the direction of the Director, develops and implements quality initiatives aimed at correcting negative variances, addressing gaps, mitigating risks and promoting client safety
In collaboration with the Director, implements the financial plan and implements plans to address any negative variances
Participates effectively on internal and external committees
Other duties as required

QUALIFICATIONS & EDUCATION:

Baccalaureate Degree, Health/Gerontology/Social Science or equivalent with experience
Valid Ontario driver's license, use of vehicle and insurance per Acclaim Health policy

EXPERIENCE & SKILLS:

Minimum 58 years of demonstrated business, financial and management experience
Demonstrated ability in critical thinking, problemsolving and negotiating
Strong verbal and written communication, assessment and interpersonal skills
Strong operational planning and project management skills
Strong business development skills
Demonstrated knowledge quality and risk management
Proficiency in Microsoft Office, Outlook and AlayaCare
Excellent organizational skills, proven ability to multitask and meet deadlines
Demonstrated ability to take initiative, work independently and collaboratively as a team member

PHYSICAL REQUIREMENTS & WORKING CONDITIONS:

This position is an active position requiring the individual to be on site for the majority of their work. Individual must be able to multi-task and set priorities in order to meet the needs of the programs. This position requires computer work. There can be times when concentration can be difficult due to frequent interruptions. There are periods of stress when having to meet very tight deadlines. Client/caregiver interaction is required. May be required to wear protective clothing in certain circumstances. Travel is required between day program locations.

Acclaim Health is an equal opportunity employer and is actively working towards a more inclusive, diverse and equitable world. We recognize that our work environment is stronger and our care more effective when it includes people of equityseeking groups, including those of varying race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, family status or disability status._

Please note - only those applicants selected for interview will be contacted.

Should you require accommodation during the recruitment and selection process, please inform human resources so we can ensure your equal participation in this process._

Job Types:
Full-time, Fixed term contract

Contract length: 6 months

Salary:
$35.92-$39.25 per hour

Expected hours: 37.5 per week

Benefits: