Director of Engineering - Minett, Canada - JW Marriott The Rosseau Muskoka

Description

We are looking for a dynamic Director of Engineering to join our Senior Leadership team at JW Marriott The Rosseau Muskoka Resort and Spa. This critical role reports to the Hotel Manager and is responsible for the leadership and operation of the maintenance and engineering teams to maintain the resort in accordance with the JW Marriott brand standards.

JOB SUMMARY

The Director of Engineering has overall responsibility for leading the maintenance and engineering teams to maintain the resort, grounds, and physical plant with particular attention towards safety, security, and asset protection. They are accountable for managing a budget, capital expenditure projects, preventative maintenance, and energy conservation programs. They will maintain standards and regulatory requirements related to the building operations and will lead the emergency response team for all facility issues. This individual must be resourceful and an expert at troubleshooting as our resort is in a remote location and requires timely maintenance and repair if emergencies arise.

TECHNICAL AND PRIMARY ACCOUNTABILITIES

• Oversees the maintenance of the resort water including sewage treatment plants, and generator, all capable of servicing the entire resort property.

• Manage and Troubleshoot HVAC, refrigeration, plumbing, Water, electrical systems, and lighting using the Building Automated System, mechanical, electrical, and plumbing problems, recommend and implement solutions by adjusting and replacing component parts and their auxiliaries.

• Maintain the physical appearance and operational efficiency of the hotel including physical, mechanical, electrical, and plumbing.

• Ensure property, grounds, physical plant, and work areas are maintained to standard and that all safety equipment and conditions are to code.

• Lead the maintenance of the computer aided maintenance system, entering and modifying equipment data including reviewing and recommending changes to the operating systems, scheduled maintenance, tasks, data, and procedures.

• To ensure departmental productivity, training, staff issues and communications are implemented properly and to expected standards, organizational policy, and applicable bylaws. This includes staff operating records and logbooks are up to date.

• To monitor, direct and review staff and contractor scope on projects and ensure they are completed on time and within acceptable standards.

• Manages the Capital Expenditures and accountable for these to the Hotel Manager and Owner

• To enter and maintain various data on the facility, including equipment records and utility consumption, while providing various statistical and efficiency reports and presentations on the departments purchasing, inventory stock and labour by entering and modifying records.

• To maintain department organization through efficient maintenance and associate scheduling and ensuring up to date records by timely adjustment, submission and forwarding of payroll, benefits, attendance, approved vacation requests, and maintenance of Associate records

• Direct all emergency programs including fire, life and safety and all other ministry regulations and ensures fire crew has complete understanding of all procedures, equipment, and alarms.

• Manage energy conservation programs for the property to minimise expenses while managing and controlling heat, light and power.

• Develops an engineering operating strategy that is aligned with the property/brand's business strategy including both short- and long-term planning and day-to-day operations.

• Reviews financial reports and statements to determine how Engineering is performing and to ensure budget is maintained.

• Oversees execution of long-term preventative maintenance and 10-year asset protection plans

• Addresses potential areas of concern and proposing solutions to owners in a proactive manner.

• Communicates a clear and consistent message regarding departmental goals to produce desired results.

• Supervises resort construction to ensure timely completion of projects within budgetary guidelines.

• Manages a team of 20 in high season, including Maintenance Managers.

• Part of the Executive committee of the resort.

SECONDARY REQUIREMENTS

• Works with Human Resources to select qualified candidates in all department roles.

• Oversees the Rooms Preventive Maintenance Plan with an inventory rotation 3 times per year.

• Oversees the coordination, distribution, and review daily service and weekly preventive maintenance work orders and maintenance record logs, time sheets, labour, and material charges.

• Research service and material suppliers and recommends through comparison analysis and efficiencies on new and or existing vendor/suppliers to provide and maintain material, parts inventories, and services for the engineering department.

• Oversees issuing of purchase orders, placing orders, receiving deliverables, including maintenance and reconciliation of the accounts, reports, files, and records.

• Manages all Marriott specific applications related to engineering and complete "land it tasks projects."

• Ensure prompt and professional response to guest's maintenance needs ensuring courteous service to hotel standards.

• Attend all Facility Management/Property meetings as required, passing on necessary information to the maintenance team in regular staff meetings.

• To dispatch, assign and direct associates engaged in building operations, inspections, routine and non-routine repairs and preventive maintenance on boilers, life safety, electrical and mechanical distribution systems to ensure customer satisfaction to client service requests.

• Assess Engineering team performance to ensure team follows best practices and follows the JW Marriott standards.

• To manage guest concerns, compliments, and suggestions in a professional manner. Respond to Hotel Manager regarding Guest surveys.

• To follow all company and job-specific safety policies and reports any accident and/or hazard immediately.

• Responsible for the cleanliness and safety aspects of all plant and mechanical equipment rooms

• To undertake special projects and other duties as assigned by Hotel Manager and Owners

EDUCATION AND EXPERIENCE

• 10+ years experience in the engineering and maintenance or related professional area OR

• post secondary education from an accredited university in Building and Construction, Engineering, Mechanics, or related major and

• 5+ years experience in the engineering and maintenance or related professional area

• Technical training in HVAC-R/Electrical/Plumbing

• Previous experience in a luxury environment, and in managing a remote resort with complicated installation, sewage, propane, water treatment, compliance with ministries, experience with seasonality.

• Able to trouble shoot situations.

• Autonomous,

• Understand the importance of highly sensitive areas, managing projects.

• Previous exposure with Marriott tools, GXP, MGS, GSS, MESH.... is an asset.

WORKING CONDITIONS

• Must be able to work flexible hours including evenings, weekends and holidays as needed.

• Stand, sit, or walk for an extended period or for an entire shift.

• Reach overhead and below the knees, including bending, twisting, and pulling.

• Move over sloping, uneven, or slippery surfaces.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first, because if you are happy, our guests will be happy. It is as simple as that. Our hotels offer a work experience unlike any other, where you will be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, and recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That is The JW TreatmentTM.

Our resort is located in the heart of Muskoka's pristine natural beauty and near well-known attractions with limitless luxury, scenic views of gorgeous Lake Rosseau, luxury guest rooms and suites, award-winning on-site restaurants, a signature spa, year-round indoor/outdoor swimming pool, newly renovated lobby, and restaurants, and over 13,000 square feet of intuitively designed, contemporary venue space.

JW Marriott The Rosseau Muskoka is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). The Human Resources department will work with applicants requesting accommodations at any stage of the hiring process.

JW Marriott The Rosseau Muskoka is committed to building a more diverse workplace and encourages all qualified applicants to apply.