Account Associate Business Development - Ottawa, Canada - Canadian Bank Note Company, Limited

Canadian Bank Note Company, Limited
Canadian Bank Note Company, Limited
Verified Company
Ottawa, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description

Account Associate - AFRICA
Are you looking to start a career in business development? Does the thought of working for a company that crafts and prints passports, drivers' licenses and identification cards with leading-edge security features sound interesting? Would you like to learn more about selling complex IT solutions associated with border and identity management systems? If so, then this opportunity at Canadian Bank Note Company just might be for you


What's in it for you?
**_

Learning _**:

  • As the newest member of our Business Development team, you'll learn and hone the critical business and customer service skills that underpin selling highly technical and complex solutions. You'll learn all about the world of B2G sales, from pursuit plans and RFP responses right through to solution design and SLAs. You'll learn about the value discipline of "Customer Intimacy" and the importance of winwin outcomes.
**_

Exposure _**:

  • In this role, you'll work closely with a multitude of internal departments like Design, Finance, Project Management, Manufacturing, Software Development, Customer Support, etc. and see firsthand how CBN develops highly customized solutions that exceed expectations and deliver exceptional customer value.
**_

Growth _**:

  • All this knowledge will position you for a rewarding career in Business Development or any number of other areas within CBN, for as we like to say here at CBN, "It's not a corporate ladder, but a corporate lattice."

What will you do?


In a few words you'll provide support to the Director of Business Development and the Account Manager for your designated customer accounts.

More specifically, some of your main responsibilities will be to:


  • Support the Business Development team as they pursue opportunities within existing and new accounts by assisting with proposal preparation, assembly, delivery and ensuring that submission deadlines are achieved;
  • Manage the sales inquiry, design brief order receipt notification, sales order and delivery request processes for your assigned customers;
  • Maintain a tracking spreadsheet for all contract deliverables, monitor deliverable fulfillment, accurately invoice customers against key deliverables and provide regular status reports to the Business Development team;
  • Liaise with various internal departments and personnel (Project Managers, Customer Support, Finance, Manufacturing) and monitor projects, change requests, inventory levels, production and delivery requirements to ensure that schedules are ontrack and proactively communicate any potential issues to the team;
  • Maintain Business Development directories and ensure they are up to date with all relevant contract, commercial and financial information;
  • Build strong working level relationships with our customers and provide topnotch customer service by addressing their inquiries expediently and effectively and escalating to appropriate internal stakeholders as required.

What will help you succeed?
**_
Hard Skills/Experience_**- Proficiency with MS Office;

  • Presentation skills;
  • Previous administrative experience;
  • Previous customer service experience.

_ Soft Skills_

  • Attention to detail;
  • Exceptional time management skills;
  • Excellent communication skills both written and oral;
  • Welldeveloped interpersonal and teamwork skills;
  • Adaptability/flexibility.

Mandatory Requirements

  • Must be eligible for Government of Canada Secret (Level II) clearance;
  • Must be fluent in English and French;
  • Must be able to travel domestically/internationally;
People who enjoy variety and think beyond their job descriptions succeed here.

As part of the team at CBN, your job is to take your career in new directions and be part of our customer's success stories.

So, if you're looking for the chance to work for a global technology company, explore new opportunities, and deliver exceptional work to your customers, we want to hear from you
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