Manager Data Operations - Brampton, Canada - Rogers Communications

Rogers Communications

Verified Company

Brampton, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Our Digital & Technology team wakes up every day with one goal in mind - to connect Canadians to the people and things that matter most.

Collectively, we're proud to support 30 million Canadians each month.

We manage a robust portfolio that champions the leading edge of technology and media.

We drive projects that expand connectivity to underserved communities from coast-to-coast-to-coast; build and enhance our fixed broadband network to provide high-speed Internet, TV and Smart Home Monitoring; and support our world class wireless network, offering our customers Canada's largest and most reliable 5G network.

As the Digital & Technology team, we are building our tomorrow, today.

Come play a key role in building the future of innovation in Canada, Let's make your possible.

Do you enjoy working on high-scale, complex, and high visibility projects and programs? If yes, consider the following opportunity:

Manager - Data Operations

Rogers is seeking a
Manager to lead Data Warehouse activiteis involving Oracle, Informatica, PowerBI, Tableau, Hadoop, SAS, Business Objects etc.

Reporting to the Director - BI & Platform Operations of Enterprise Data & Analytics (ED&A) at the Rogers Park Brampton and Toronto Campuses, this individual will be responsible for ensuring platform and data availability across the data warehouse platforms.

What You'll be doing:

Manage Full time employees

Manage a team of Data Operations Support analysts (Oracle, Informatica, PowerBI, Tableau, Hadoop, SAS, Business Objects) including both full time and vendor resources.
Conduct regulare performance reviews
Mentoring & coaching (SME knowledge, industry best practices, design standards)
Hiring employees and build their development plans and track constantantly to achieve the objectives.

Stakeholder Management

Manage relationships and expectations with Stakeholders.
Vendor Management and Manage vendor resource engagements
Manage vendor deliverables to ensure compliance to Rogers standards
Drive vendor efficiencies through automation \ optimization of processes
Manage vendor SLAs to ensure compliance and quality

Operations Management

Ensure platform and data availability to exceed availability SLAs
Manage capacity and platform planning
Drive incident recovery and problem management
Coordinate change management activities across delivery and operations teams
Drive efficiencies through automation and optimization
Drive platform roadmaps to ensure currency and capacity
Driving Process and Tool improvements to optimize Rogers operations and cost efficiencies.
Lead and participate in teams to meet fastpaced deliverables with quality and efficiency.
Work closely with the ED&A Delivery teams to successfully deliver and support in operations project deliverables

What you will bring:

Minimum 3 years of experience in managing employees
Minimum of 5 year of Platform Operations \ Application Production Support.
Data Warehouse management experience (Oracle, Informatica, PowerBI, Tableau, Hadoop, SAS, Business Objects) will be an asset.
Proficient with SQL queries, query optimization and table design.
Ability to multitask on multiple high priority projects \ deliverables.
Proven passion for driving process improvements
Strong Oral & Written communication skills

Schedule:
Full time

Shift:
Day

Length of Contract:
Not Applicable (Regular Position)

Work Location:8200 Dixie Road (101), Brampton, ON

Travel Requirements:
Up to 10%

Posting Category/Function:
Technology & Information Technology

Requisition ID: 287907

Posting Notes:
Digital & Technology