HR Systems Support Analyst - Mississauga, Canada - Revera Inc.

Revera Inc.

Verified Company

Mississauga, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Description
Revera owns and operates retirement residences and long term care homes in the senior living sector.

Purpose. Passion. People.
We are purpose driven. We are passionate. We are connected. We are truly out to live our best lives, as we come together to help others live theirs. Join our team today and build your career with us.

Mission:

Reporting to the Manager - HR Systems Support, the Analyst - HR Systems Support will provide technical and functional support of Workday and/or Kronos by making necessary configuration changes as policies, practices and collective agreements change.

Support includes problem resolution, system testing and training of other support services (e.g., HR Service Centre Coordinators and HR Operations Coordinators).

In addition, the Analyst - HR Systems Support will be responsible for HCM data quality and integrity by ensuring system output and input is monitored, interfaces and systems are validated for compliance, accuracy and timeliness.

Key Outcomes:

To develop a strong understanding of HR, scheduling and payroll administrative processes to leverage system improvements to support the organization in achieving optimized transactions and processes; and

Key Responsibilities:

Serve as liaison among Human Resources, IT, Finance and Operations with regard to services and support of the HR systems;
Support basic to moderately complex HCM issues including direct responses to inquiries received through the HR Service Centre;
Participate in the development, implementation, regression testing, upgrading and support of new or modified system changes;
Contribute to the overall success of HR Shared Services through teamwork and collaboration;
Perform system maintenance, including improvements, upgrades, testing and audits;
Responsible for system interfaces and technologies, including integrations using Workday and Kronos tools, executing EIB's to upload or download data; Role Profile Approved by: Date:
Collaborate with HR to remain current regarding jurisdictional requirements to ensure Workday and/or Kronos configurations are compliant;
Support Acquisitions and Dispositions as required;
Uphold and promote the organization's values and philosophy relating particularly to ethics, morality, and integrity as set out in Revera's Code of Conduct; and
To complete other duties as assigned.

Required Education, Credentials and Experience:

Postsecondary degree or diploma in Computer Sciences, Human Resources, Business Administration or equivalent;
Minimum 3 years' experience in HCM system support; Workday and/or Kronos an asset;
Work collaboratively with others, creating partnerships with management, Human Resources and colleagues;
Proactive and able to organize and prioritize with limited guidance; work independently or within teams and meet deadlines;
Ability to identify trends and work closely with management and staff to improve data integrity and workforce analytics;
Ability to review and compare data for accuracy, completeness and consistency;
Ability to analyze and determine the applicability of data, draw conclusions and make appropriate recommendations;
Adept at gathering information quickly, evaluating it and using it to assist customers and staff;
Excellent consultative, organization, customer service, analytical and problemsolving skills with an ability to communicate with both a technical audience and business users; and
Intermediate/Advanced Microsoft Office knowledge, specifically including Excel (functions, pivot tables, macros, advanced formulas, etc.).
Vaccines are a proven, safe and powerful weapon in our battle against COVID19. Now that vaccines are widely available and recognizing that many of our staff are already vaccinated, vaccination will be a condition of employment for new hires, except when impossible due to legitimate, established exceptions. _The vaccine must be a _twodose COVID19 _vaccination series approved by Health Canada_._ _This is one more important step to protect both our residents and staff as we continue to battle this deadly virus._