Service Technician - Vaughan, Canada - Stage Windows & Doors

Stage Windows & Doors

Verified Company

Vaughan, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Grow with us as a Service Technician at Stage Windows & Doors

Company Overview:

Stage Windows & Doors is a manufacturer of custom products tailored to meet client needs.

With a facility located in Vaughan, we offer a variety of options and features that are designed to make our windows and doors ideal for residential replacement and custom home markets.

Our focus is on providing our customer's value through on-time delivery, quality, and superior service. We strive to build a work environment where safety, respect, commitment, success, and fun are driving principles.

Position Summary:

Primary Responsibilities:

Report onsite to client locations and investigate assigned service tickets or complete remeasures of newly signed contracts on a timely basis
Provide excellent customer service; advise customers of issues and possible solutions while being courteous and kind Complete service call reports, order necessary stock supplies
Complete window and door installation for small service jobs
Complete remeasures of windows and doors based on sold contract
Specify on the remeasure form if any additional equipment or material are required to complete the job
Work closely with Order Desk, Production, and Purchasing teams to address and resolve questions/issues related to complex jobs
Make appropriate deliveries or pickups for job sites

Knowledge & Skill Requirements:

Minimum 2 years of experience in residential or commercial Window and/or Door installation, or
Minimum of 3 years experience with trim (casings) work and framing in construction renovation projects or a related field
Knowledge in adhering to all health & safety practices with a working knowledge of relevant Ministry of Labour requirements
Excellent Customer Service skills with strength in negotiation
Good professional English verbal and written communication skills
Strong organizational skills with excellent attention to detail
Ability to read/interpret drawings and architectural details
Demonstrated record of reliable attendance and punctuality
Ability to lift 50+ pounds
Possesses an Ontario G Class Driver License and excellent knowledge of the Central Ontario area
Must pass a criminal record, driver's abstract, and reference background checks