General Manager - Toronto, Canada - COSTI Immigrant Services

COSTI Immigrant Services

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Duties:

Manages a Reception Centre and Hotel(s) operating 24 hours per day, 365 days per year with the capacity to service over 2000 newcomers annually.
Supervises and trains Administrative staff, Manager Operations and Managers Programs.
In partnership with the Manager Operations and Managers Programs., responsible for hiring, training and evaluating of Centre staff.
Works in partnership with Citizenship and Immigration Canada in operating the Resettlement Assistance Program.
Develops and maintains productive working relationships with other agencies, professionals, and government officials.
Monitors the delivery of settlement services at the Centre in accordance with agency contractual obligations
Holds regular team meeting with the Centre's staff
Involved with the planning and developing of new programs, and in the evaluation and improvement of existing programs, to ensure quality of services meet established objectives.
Researches, develops & prepares grant proposals for the government & other funding sources
Develops and oversees annual budget of over 10 million; monitoring and controlling expenses within the organization's guidelines and accounting practices
Develops and monitors budget expenditures; prepares statistical and service reports.
Ensures that Health and Safety regulations are met within the legislated regulations including day to day operations and emergency procedures under City of Toronto Shelter Standards
Provides "manager on call" duties as required
Ensures professional development for the center staff is in keeping with program initiatives
Participates in division management team meetings, organizational meetings and external community commitments and takes on tasks and lead roles as assigned.
Ensures that the center and its' staff are in compliance with operational policies and procedures.
Responsible for the purchase of capital items e.g. furniture, office equipment etc. and the maintenance of the program's home office.

Qualifications:

BSW or equivalent with relevant practicum experience.
Minimum of two (2) years of experience in managing a facility operating 365 days per year, 24 hours per day with preference in managing a shelter or residential setting.
Minimum of three (3) years of experience providing supportive services to refugees and clients who are in need of crisis intervention.
Minimum of three (3) years of experience in managing staff, administering settlement programs and the financial responsibilities associated with the program.
Working knowledge of the Resettlement Assistance Program.
Demonstrated ability to liaise with government institutions, and other institutions, community and organizations.
Sensitivity to and awareness of the needs of refugees and other newcomers such as sole support mothers.
Ability to communicate in other languages is an asset_._
Must be fully vaccinated or be exempt from vaccination on human rights grounds. COSTI reserves the right to require information establishing the validity of the exemption.

Location: