- Customer Service: Answer phone calls and emails, address customer inquiries about parts availability, pricing, and service updates.
- Appointment Management: Schedule, book, and maintain service appointments for customers.
- Inventory Management: Track inventory levels, ensure parts are in stock for services, and manage backorders.
- Ordering and Sourcing: Liaise with suppliers, order new parts, and coordinate the pickup or delivery of parts from suppliers or to customers.
- Administrative Tasks: Process invoices, receive payments, handle billing and credits, and complete administrative duties related to service work orders.
- Warranty Handling: Manage warranty claims, process returns and ensure warranty compliance.
- Liaison: Coordinate with technicians and service managers to ensure efficient operations and support.
- Organizational Skills: Excellent ability to manage tasks, documents, and inventory effectively.
- Communication Skills: Strong abilities in both written and verbal communication for interacting with customers and internal teams.
- Customer Service Focus: A friendly and helpful demeanor to provide excellent service.
- Technical Proficiency: Experience with computer systems, including dealer management systems and Office 365.
- Problem-Solving: Ability to resolve issues and handle customer complaints.
- Detail-Oriented: Strong attention to detail is needed for administrative and inventory tasks.
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Document Services Administrator
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Only for registered members Kitchener, ON NH EWe are seeking a highly organized and proactive Office Administrator to join our team. · This role is essential in ensuring smooth daily operations, managing administrative tasks, and supporting various departments. ...
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1 month ago
Only for registered members London, OntarioThe Administrator is responsible for managing a high volume of files and project documents, maintaining customer contact details and service documentation, and supporting service billing through Accounts Payable and Receivable processes. · ...
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Only for registered members Waterloo, ONWe are seeking a Patient Services Administrator to join our team at Anova Fertility & Reproductive Health. · Provide customer service and office support activities to facilitate the efficient operation of the Clinic. · Schedule appointments for physicians and practitioners. · Reg ...
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Parts and Service Administrator - Perth - All Equip Repair
Description
Overview
A parts and service administrator manages the flow of parts and supports the service department by handling customer inquiries, booking appointments, managing inventory, ordering parts, and completing administrative tasks like invoicing and processing warranty claims. This role requires strong organizational, customer service, and communication skills, along with proficiency in relevant computer systems.
Key Responsibilities
Required Skills and Qualifications
This job is full time, year round, Monday - Friday 7:00am - 4:00pm.
Please send your cover letter and resume to While we appreciate all applications, only those selected for an interview will be contacted.
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Service Administrator
Only for registered members Kitchener, ON NR H
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Service Administrator
Only for registered members London
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Parts and Service Administrator
Only for registered members St. Marys
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Customer Service Administrator
Full time Only for registered members London
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Parts and Service Administrator
Only for registered members St. Marys, ON
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Administrator - Service Department
Only for registered members London
-
Administrator - Service Department
Full time Only for registered members London
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Document Services Administrator
TEMPORARY Only for registered members Waterloo
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Customer Service Administrator
Only for registered members London, ON NZ L
-
Customer Service Administrator
Only for registered members London, Ontario
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Document Services Administrator
Only for registered members Waterloo
-
Document Services Administrator
Only for registered members Waterloo
-
Administrator - Service Department
Only for registered members London, ON
-
Document Services Administrator
Only for registered members Waterloo, Ontario
-
Client Service Administrator
Only for registered members South Huron
-
Document Services Administrator
TEMPORARY Only for registered members Waterloo
-
Service/Operations Administrator
Only for registered members Waterloo, ON NK B
-
Service Office Administrator
Only for registered members Kitchener, ON NH E
-
Administrator - Service Department
Only for registered members London, Ontario
-
Patient Services Administrator
Only for registered members Waterloo, ON
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Document Services Administrator
Only for registered members Waterloo, Ontario