Guest Services Supervisor - Brantford, Canada - Best Western Brantford Hotel & Conference Centre
Description
Directly supervise all front office personnel and ensure proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services and telephone areas. Proactively resolves guest issues.Shifts will be mostly afternoon/evenings till midnight and weekends
Job Types:
Full-time, Permanent
Salary:
From $18.00 per hour
Benefits:
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- Onsite parking
- RRSP match
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Brantford, ON N3R 7J4: reliably commute or plan to relocate before starting work (required)
Experience:
- hotel: 1 year (preferred)
- Customer service: 3 years (required)
Work Location:
In person
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